• Berglind HeathSmith
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Hi there -- I'm working on the "Chatter Basics" module (total newbie here) on the "Approving Records from the Feed" trail and keep getting the following error message: 

Trailhead -- Chatter error message

["There was an unexpected error in your org which is preventing this assessment check from completing: System.DmlException: Process failed. First exception on row 0; first error: NO_APPLICABLE_PROCESS, No applicable approval]

How do I make sure that the Case standard object has Chatter feed tracking turned on? I'm thinking this is the issue...

Thanks for your help! 
I have enabled "Agent File Transfer Enabled" in Live Agent Configurations
User-added image

I have added <liveAgent:clientChatFileTransfer> in my custom chat VF page 
<apex:page showHeader="false">
body { overflow: hidden; width: 100%; height: 100%; padding: 0; margin: 0 }
#waitingMessage { height: 100%; width: 100%; vertical-align: middle; text-align: center; display: none; }
#liveAgentClientChat.liveAgentStateWaiting #waitingMessage { display: table; }
#liveAgentSaveButton, #liveAgentEndButton, #liveAgentFileTransfer { z-index: 2; }
.liveAgentChatInput {
    height: 25px;
    border-width: 1px;
    border-style: solid;
    border-color: #000;
    padding: 2px 0 2px 4px;
    background: #fff;
    display: block;
    width: 99%;
.liveAgentSendButton {
    display: block;
    width: 60px;
    height: 31px;
    padding: 0 0 3px;
    position: absolute;
    top: 0;
    right: -67px;
#liveAgentChatLog {
    width: auto;
    height: auto;
    top: 0px;
    position: absolute;
    overflow-y: auto;
    left: 0;
    right: 0;
    bottom: 0;

<div style="top: 0; left: 0; right: 0; bottom: 0; position: absolute;">
<liveAgent:clientchat >
    <liveAgent:clientChatSaveButton label="Save Chat" />
    <liveAgent:clientChatEndButton label="End Chat" />
    <liveAgent:clientChatFileTransfer />
    <div style="top: 25px; left: 5px; right: 5px; bottom: 5px; position: absolute; z-index: 0;">
    <liveAgent:clientChatAlertMessage />
    <liveAgent:clientChatStatusMessage />
    <table id="waitingMessage" cellpadding="0" cellspacing="0">
        <div><h1>Please wait while you are connected to an <b><u>RCI Support Agent</u></b></h1></div>
        <div><img src="https://test-rci-support-agent-developer-edition.ap2.force.com/phase2/resource/1450782443000/waitingBar"></img></div>
    <div style="top: 0; right: 0; bottom: 41px; left: 0; padding: 0; position: absolute; word-wrap: break-word; z-index: 0;">
    <liveAgent:clientChatLog />
    <div style="position: absolute; height: auto; right: 0; bottom: 0; left: 0; margin-right: 67px;">
        <liveagent:clientChatInput /><liveAgent:clientChatSendButton label="Send"/>

But not able to find the file transfer option in agent view or in client chat window.

Please help