Recently I follow https://help.salesforce.com/HTViewHelpDoc?id=sso_provider_facebook.htm&language=en_US to set up a facebook auth.provider, and put the callback URL in my facebook app. and the provider is using a custom handler as below.
after the user login using facebook credentials, and in the handler I always get null value for access token using Auth.AuthToken.getAccessToken('my auth.provider id in org', 'Facebook');
I even tried using Salesforce facebook app instead of mine, but still no luck. Can some one tell me if there is something specific i need to pay attention to to get access token?
public class FacebookHandler implements Auth.RegistrationHandler{
public User createUser(Id portalId, Auth.UserData data){
User[] users = [SELECT Id FROM User WHERE Email = :data.email];
Recently I follow https://help.salesforce.com/HTViewHelpDoc?id=sso_provider_facebook.htm&language=en_US to set up a facebook auth.provider, and put the callback URL in my facebook app. and the provider is using a custom handler as below.
after the user login using facebook credentials, and in the handler I always get null value for access token using Auth.AuthToken.getAccessToken('my auth.provider id in org', 'Facebook');
I even tried using Salesforce facebook app instead of mine, but still no luck. Can some one tell me if there is something specific i need to pay attention to to get access token?
public class FacebookHandler implements Auth.RegistrationHandler{
public User createUser(Id portalId, Auth.UserData data){
User[] users = [SELECT Id FROM User WHERE Email = :data.email];
I am using the pre-chat api with live agent. I can't get the api to populate a new record if it doesn't find a matching record
I am following the instructions in chapter 5 of the live agent developer's guide: http://www.salesforce.com/us/developer/docs/live_agent_dev/live_agent_dev_guide.pdf
Has anyone been able to get this to work correctly? Any suggestions are welcome. My code is below
<apex:page showHeader="false">
<!-- This script takes the endpoint URL parameter passed from the deployment
page and makes it the action for the form -->
<script type="text/javascript">
(function() {
function handlePageLoad() {
var endpointMatcher = new RegExp("[\\?\\&]endpoint=([^&#]*)");
document.getElementById('prechatForm').setAttribute('action',
decodeURIComponent(endpointMatcher.exec(document.location.search)[1]));
} if (window.addEventListener) {
window.addEventListener('load', handlePageLoad, false);
} else { window.attachEvent('onload', handlePageLoad, false);
}})();
</script>
<form method='post' id='prechatForm' class="elegant-aero">
<h1>Welcome! <span>Before we begin, please enter the information below</span></h1>
First name: <input type='text' name='liveagent.prechat:FirstNameDetail'
id='customField1' /><br />
Last name: <input type='text' name='liveagent.prechat:LastNameDetail'
id='customField2' /><br />
Email address: <input type='text' name='liveagent.prechat:EmailDetail'
id='customField3' /><br />
<!-- Department: <select name="liveagent.prechat.buttons">
Values are LiveChatButton IDs.
<option value="573a00000000001">Customer Service</option>
<option value="573a00000000002">Technical Support</option>
<option value="573a00000000001,573a00000000002">Customer Service if online,
otherwise Technical Support</option>
</select> --><br />
<!-- Map liveagent.prechat:FirstNameDetail and liveagent.prechat:LastNameDetail
custom detail to Lead's field FirstName and LastName -->
<input type="hidden" name="liveagent.prechat.findorcreate.map:Lead"
value="FirstName,FirstNameDetail;LastName,LastNameDetail;Email,EmailDetail" />
<!-- Specify query for to match lead email address to existing record -->
<input type="hidden" name="liveagent.prechat.findorcreate.map.doFind:Lead"
value="Email,true" />
<!-- Return results only if there is an exact match of email address-->
<input type="hidden" name="liveagent.prechat.findorcreate.map.isExactMatch:Lead"
value="Email,true" />
<!-- If no match in search, create a new Lead record with the mapped value
of firstname and last name and email-->
<input type="hidden" name="liveagent.prechat.findorcreate.map.doCreate:Lead"
value="FirstName,true;" />
<!-- If a new Lead record has been created, open it as a subtab -->
<input type="hidden" name="liveagent.prechat.findorcreate.showOnCreate:Lead"
value="true" />
<!-- Save the Lead id to transcript's field LeadId -->
<input type="hidden" name="liveagent.prechat.findorcreate.saveToTranscript:Lead"
value="LeadId" />
<!-- save the name and email address to the transcript for insurance -->
<input type="hidden" name="liveagent.prechat.save:email" value="Email__c" />
<input type='submit' value='Request Chat' id='prechat_submit'/>
<style type="text/css">
/* Elegant Aero */
.elegant-aero {
margin-left:auto;
margin-right:auto;
font: 24px "Open Sans",sans-serif;
max-width: 500px;
background: #99cc66;
padding: 20px 20px 20px 20px;
font: 12px Arial, Helvetica, sans-serif;
color: #fff;
}
.elegant-aero h1 {
font: 24px "Open Sans",sans-serif;
padding: 10px 10px 10px 20px;
display: block;
background: #339933;
border-bottom: 1px solid #B8DDFF;
margin: -20px -20px 15px;
color: #fff;
}
.elegant-aero h1>span {
display: block;
font-size: 11px;
}
.elegant-aero label>span {
float: left;
margin-top: 10px;
color: #fff;
}
.elegant-aero label {
display: block;
margin: 0px 0px 5px;
}
.elegant-aero label>span {
float: left;
width: 20%;
text-align: right;
padding-right: 15px;
margin-top: 10px;
font-weight: bold;
}
.elegant-aero input[type="text"], .elegant-aero input[type="email"], .elegant-aero textarea, .elegant-aero select {
color: #888;
width: 70%;
padding: 0px 0px 0px 5px;
border: 1px solid #C5E2FF;
background: #FBFBFB;
outline: 0;
-webkit-box-shadow:inset 0px 1px 6px #ECF3F5;
box-shadow: inset 0px 1px 6px #ECF3F5;
font: 200 12px/25px Arial, Helvetica, sans-serif;
height: 30px;
line-height:15px;
margin: 2px 6px 16px 0px;
}
.elegant-aero textarea{
height:100px;
padding: 5px 0px 0px 5px;
width: 70%;
}
.elegant-aero select {
background: #fbfbfb url('down-arrow.png') no-repeat right;
background: #fbfbfb url('down-arrow.png') no-repeat right;
appearance:none;
-webkit-appearance:none;
-moz-appearance: none;
text-indent: 0.01px;
text-overflow: '';
width: 70%;
}
.elegant-aero .button{
padding: 10px 30px 10px 30px;
background: #000;
border: none;
color: #FFF;
box-shadow: 1px 1px 1px #4C6E91;
-webkit-box-shadow: 1px 1px 1px #4C6E91;
-moz-box-shadow: 1px 1px 1px #4C6E91;
text-shadow: 1px 1px 1px #5079A3;
}
.elegant-aero .button:hover{
background: #99cc66;
}
</style>
</form>
</apex:page>
