Hello,

I'm trying to delete an account whenever clicking on the delete button(lightning button). I'm passing the selected account name to Helper where i want to call apex method by passing the parameter.

Helper:

({
         
    	deleteAccounts: function(accountName){
            console.log('accountName: ',accountName);// getting name here- Test Account
            var action = component.get('c.deleteAccounts');
            action.setParams({ 
                 "accName": accountName        
    	     });
        	
    	}
})

the follwing error getting while doing the delete operation.

Please help me to define component.


Thanks,
Rakesh

Hello gyus, I would like to save value from picklist to Case created by LiveAgent. How can I store value picked from User to created Case to Other_Results__c field ?
 

public without sharing class Prechat_ApexController {

    public static List<String> values {get;set;}

    public Prechat_ApexController(){
        values = getPickListValuesIntoList();
    }

    private static List<String> getPickListValuesIntoList(){
        List<String> pickListValuesList= new List<String>();
        Schema.DescribeFieldResult fieldResult = Case.Other_Results__c.getDescribe();
        List<Schema.PicklistEntry> ple = fieldResult.getPicklistValues();
        for( Schema.PicklistEntry pickListVal : ple){
            pickListValuesList.add(pickListVal.getLabel());
        }
        return pickListValuesList;
    }

}

here is my visualforcepage:

<apex:page showHeader="false" lightningStylesheets="true" controller="Prechat_ApexController">

    <!-- This script takes the endpoint URL parameter passed from the deployment page and makes it the action for the form -->
    <script type='text/javascript'>
        (function() {
            function handlePageLoad() {
                var endpointMatcher = new RegExp("[\\?\\&]endpoint=([^&#]*)");
                document.getElementById('prechatForm').setAttribute('action',
                    decodeURIComponent(endpointMatcher.exec(document.location.search)[1]));
            } if (window.addEventListener) {
                window.addEventListener('load', handlePageLoad, false);
            } else { window.attachEvent('onload', handlePageLoad, false);
            }})();
    </script>

        <div class="center">

        <div class="center">
            <h1>{!$Label.Prechat_Header}</h1>
        </div>

        <div id="logo_wrapper" class="center">
            <apex:image url="{!$Resource.BrandLogo}" width="150" />
        </div>

        <!-- Form that gathers information from the chat visitor and sets the values to Live Agent Custom Details used later in the example -->
        <form method='post' id='prechatForm'>
            <div class="slds-col slds-size_1-of-2 center">
                Email:
            </div>
            <div class="slds-col slds-size_1-of-2 center">
                <input type='text' name='liveagent.prechat:ContactEmail' id='email' /><br />
            </div>

            <div class="slds-col slds-size_1-of-2 center">
                Reason :
            </div>
            <div class="slds-col slds-size_1-of-2 center">
                <select name="liveagent.prechat:Other_Results__c" id='reasonForContact' required="true" class="input selectProd">
                    <apex:repeat value="{!values}" var="prodcat">
                        <option value="{!prodcat}">{!prodcat}</option>
                    </apex:repeat>
                </select>
            </div>

            <!-- Hidden fields used to set additional custom details -->
            <input type="hidden" name="liveagent.prechat:CaseStatus" value="New" /><br />

            <!-- This example assumes that "Chat" was added as picklist value to the Case Origin field -->
            <input type="hidden" name="liveagent.prechat:CaseOrigin" value="Chat" /><br />

            <!-- This example will set the Case Record Type to a specific value for the record type configured on the org. Lookup the case record type's id on your org and set it here -->
            <!--<input type="hidden" name="liveagent.prechat:CaseRecordType" value="012D00123456789" />-->

            <!-- map: Use the data from prechat form to map it to the Salesforce record's fields -->
            <input type="hidden" name="liveagent.prechat.findorcreate.map:Contact" value="FirstName,ContactFirstName;LastName,ContactLastName;Email,ContactEmail;Phone,ContactPhone" />

            <input type="hidden" name="liveagent.prechat.findorcreate.map:Case" value="Other_Results__c,Status,CaseStatus;Origin,CaseOrigin;RecordTypeId,CaseRecordType" />

            <!-- doFind, doCreate and isExactMatch example for a Contact:
                Find a contact whose Email exactly matches the value provided by the customer in the form
                If there's no match, then create a Contact record and set it's First Name, Last Name, Email, and Phone to the values provided by the customer -->
            <input type="hidden" name="liveagent.prechat.findorcreate.map.doFind:Contact" value="Email,true" />
            <input type="hidden" name="liveagent.prechat.findorcreate.map.isExactMatch:Contact" value="Email,true" />
            <input type="hidden" name="liveagent.prechat.findorcreate.map.doCreate:Contact" value="FirstName,true;LastName,true;Email,true;Phone,true" />

            <!-- doCreate example for a Case: create a case to attach to the chat, set the Case Subject to the value provided by the customer and set the case's Status and Origin fields -->
            <input type="hidden" name="liveagent.prechat.findorcreate.map.doCreate:Case" value="Reason_for_Chat__c,true;Status,true;Origin,true;RecordTypeId,true" />

            <!-- linkToEntity: Set the record Contact record, found/created above, as the Contact on the Case that's created -->
            <input type="hidden" name="liveagent.prechat.findorcreate.linkToEntity:Contact" value="Case,ContactId" />

            <!-- showOnCreate: Open the Contact and Case records as sub-tabs to the chat for the agent in the Console -->
            <input type="hidden" name="liveagent.prechat.findorcreate.showOnCreate:Contact" value="true" />
            <!--potentially to delete-->
            <input type="hidden" name="liveagent.prechat.findorcreate.showOnCreate:Account" value="true" />

            <input type="hidden" name="liveagent.prechat.findorcreate.showOnCreate:Case" value="true" />

            <!-- saveToTranscript: Associates the records found / created, i.e. Contact and Case, to the Live Chat Transcript record. -->
            <input type="hidden" name="liveagent.prechat.findorcreate.saveToTranscript:Contact" value="ContactId" />
            <input type="hidden" name="liveagent.prechat.findorcreate.saveToTranscript:Case" value="CaseId" />

            <!-- displayToAgent: Hides the case record type from the agent -->
            <input type="hidden" name="liveagent.prechat.findorcreate.displayToAgent:CaseRecordType" value="false" />

            <!-- searchKnowledge: Searches knowledge article based on the text, this assumes that Knowledge is setup -->
            <input type="hidden" name="liveagent.prechat.knowledgeSearch:CaseSubject" value="true" />

            <div class="center">
                <input type='submit' value='Chat Now' id='prechat_submit' onclick="setName()"/>
            </div>

            <!-- Set the visitor's name for the agent in the Console to first and last name provided by the customer -->
            <script type="text/javascript">
                function setName() {
                    document.getElementById("prechat_field_name").value =
                        document.getElementById("firstName").value + " " + document.getElementById("lastName").value;
                }
            </script>

            <style type="text/css">
                .center{
                    margin: auto;
                    width: 100%;
                    padding: 5px;
                    margin-left: 50px;
                }
                p {
                    font-weight: bolder;
                }
                #logo_wrapper {
                    margin-top: 10px;
                    margin-bottom: 10px;
                }
            </style>

        </form>

        </div>

</apex:page>