• michael skea 5
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  • Member since 2015
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Challenge Not yet complete... here's what's wrong:  Changing the owner of the Account record failed to update the 'Account_Owner_Name_Process__c' field for the Case object . Make sure that the process is correct and that it is activated.

I've implemented the Process Builder on Account to update the Case.Account_Owner_Name_Process__c field if Account.OwnerId changes.
The name is correct 'Update Case Account Owner' ( API Name: Update_Case_Account_Owner) and it's active.

My process builder:
Process Builder is Active

Object - Account - fire on changes

Owner is Changed Entry Criteria

Update Related Cases immediate Action
​I keep getting

Challenge Not yet complete... here's what's wrong: 
The 'Top Laptop Industry' lens was not found. Please follow the requirements and ensure everything is setup correctly

I have named the Lens as step 2 - Enter D01 - Laptops Salespeople - Wall of Fame as the title AND/OR result set Top Laptop Industry

Neither seem to work. I have refresed the screen, even cleared cookies and rebooted the computer.