Hi all,
I'm trying to load a set of knolewdge article from sandbox to production environment (using the import articles), but I have a problem with the special characters: I found the articles uploaded correctly, but in the description field (reach text) I found special characters corroded.
I also tried to use different encoding parameters (UTF8,ISO8859_15_FDIS) in the import.properties file, but no luck!

Can anyone help me please?