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SOLVED
4 replies

An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem

I am seeing this error when I try and build my application. Is this something in the Salesforce side?
 
Your help is much appreciated.

An internal server error has occurred An error has occurred while processing your request. The salesforce.com (http://salesforce.com" target="_blank) support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support (https://help.salesforce.com/apex/hthome" target="_blank). Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com (http://salesforce.com" target="_blank)!

Error ID: 1812804321-418638 (-1300335745)
 
Thanks,
Sagar
 
Sr.Salesforce Developer
+91 9033336822
SOLVED
4 replies

An internal server error has occurred An error has occurred while processing your request. The salesforce.com support team has been notified of the problem

I am seeing this error when I try and build my application. Is this something in the Salesforce side?
 
Your help is much appreciated.

An internal server error has occurred An error has occurred while processing your request. The salesforce.com (http://salesforce.com" target="_blank) support team has been notified of the problem. If you believe you have additional information that may be of help in reproducing or correcting the error, please contact Salesforce Support (https://help.salesforce.com/apex/hthome" target="_blank). Please indicate the URL of the page you were requesting, any error id shown on this page as well as any other related information. We apologize for the inconvenience.

Thank you again for your patience and assistance. And thanks for using salesforce.com (http://salesforce.com" target="_blank)!

Error ID: 1812804321-418638 (-1300335745)
 
Thanks,
Sagar
 
Sr.Salesforce Developer
+91 9033336822
8 replies

Canvas App Winter 16 issue

We have a Canvas connected app that is using the Web Server OAuth flow.  This is working for all of our clients except for one who is in version winter 16 beta and Performance Edition in their sandbox.  We have “Admin approved users are pre-authorized”.  However for this client we are getting an error from the RemoteAccessAuthorizationPage.apexp (see the ConsoleLog.png), it is refusing to display because of the x-frame-options.  It is our understanding that with the pre-authorized OAuth setting, this page does not need to display, but simply redirect back to our Canvas app.  If we open the RemoteAccessAuthorizationPage in another window (outside the iframe), we see the see the page in the attached RequestingPermission.png image.  We are presuming this is the page users would see if the OAuth setting was “All users may self-authorize”.  After clickin “allow” on this page, our Canvas app authorizes and loads.  We want to help this customer use our app.  Can you tell us why this is not working and how to fix it?  Is there an additional setting needs to be tweak for this version?
User-added image 
User-added image
A second issue is that the request to our Canvas app from all installed instances comes from a URL host ending with “visual.force.com”.  From this customer the URL host is “cvent--pcopy.cs21.my.salesforce.com” which does not end with “visual.force.com”.  Why is that?