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Salesforce 10026
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HTTP post request is not leaving salesforce servers

Immediately after the callout request I get a callout response "System.HttpResponse[Status=Forbidden, StatusCode=403]" even though I have already configured the domain in the remote site configurations and verified the request, it works fine in any other client but salesforce. I've already verified that the request is not hitting the server in the other side of the request, so it must not be leaving salesforce for some reason.

Here is my request:

public String calloutNcall() {
       
        HttpRequest req = new HttpRequest();
        HttpResponse res = new HttpResponse();
        Http http = new Http();
       
        req.setEndpoint('http://ncall.myinstance.com.br/ncall/servicos/click2call.php');
        req.setMethod('POST');
        params = 'magic=1333';
        params += '&ramal' + ramal;
        params += '&numero' + ani;
        params += '&espera=60';
        params += '&nome=NCall';
        req.setBody(params);
        req.setHeader('Content-Type', 'application/x-www-form-urlencoded'); 
       
        try {
            res = http.send(req);
        } catch(System.CalloutException e) {
            System.debug('Callout error: '+ e);
        }
        System.debug(res.getBody());
        this.result = res.getBody();
        return null;
      }
}

Here is the response:

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01//EN" "http://www.w3.org/TR/html4/strict.dtd"> <html><head> <meta http-equiv="Content-Type" content="text/html; charset=utf-8"> <title>ERROR: The requested URL could not be retrieved</title> <style type="text/css"><!-- /* Stylesheet for Squid Error pages Adapted from design by Free CSS Templates http://www.freecsstemplates.org Released for free under a Creative Commons Attribution 2.5 License */ /* Page basics */ * { font-family: verdana, sans-serif; } html body { margin: 0; padding: 0; background: #efefef; font-size: 12px; color: #1e1e1e; } /* Page displayed title area */ #titles { margin-left: 15px; padding: 10px; padding-left: 100px; background: url('http://www.squid-cache.org/Artwork/SN.png') no-repeat left; } /* initial title */ #titles h1 { color: #000000; } #titles h2 { color: #000000; } /* special event: FTP success page titles */ #titles ftpsuccess { background-color:#00ff00; width:100%; } /* Page displayed body content area */ #content { padding: 10px; background: #ffffff; } /* General text */ p { } /* error brief description */ #error p { } /* some data which may have caused the problem */ #data { } /* the error message received from the system or other software */ #sysmsg { } pre { font-family:sans-serif; } /* special event: FTP / Gopher directory listing */ #dirmsg { font-family: courier; color: black; font-size: 10pt; } #dirlisting { margin-left: 2%; margin-right: 2%; } #dirlisting tr.entry td.icon,td.filename,td.size,td.date { border-bottom: groove; } #dirlisting td.size { width: 50px; text-align: right; padding-right: 5px; } /* horizontal lines */ hr { margin: 0; } /* page displayed footer area */ #footer { font-size: 9px; padding-left: 10px; } body :lang(fa) { direction: rtl; font-size: 100%; font-family: Tahoma, Roya, sans-serif; float: right; } :lang(he) { direction: rtl; } --></style> </head><body id=ERR_ACCESS_DENIED> <div id="titles"> <h1>ERROR</h1> <h2>The requested URL could not be retrieved</h2> </div> <hr> <div id="content"> <p>The following error was encountered while trying to retrieve the URL: <a href="http://ncall.myinstance.com.br/ncall/servicos/click2call.php">http://ncall.myinstance.com.br/ncall/servicos/click2call.php</a></p> <blockquote id="error"> <p><b>Access Denied.</b></p> </blockquote> <p>Access control configuration prevents your request from being allowed at this time. Please contact your service provider if you feel this is incorrect.</p> <p>Your cache administrator is <a href="mailto:support@salesforce.com?subject=CacheErrorInfo%20-%20ERR_ACCESS_DENIED&amp;body=CacheHost%3A%20proxy-dfw.net.salesforce.com%0D%0AErrPage%3A%20ERR_ACCESS_DENIED%0D%0AErr%3A%20%5Bnone%5D%0D%0ATimeStamp%3A%20Thu,%2006%20Oct%202016%2014%3A10%3A29%20GMT%0D%0A%0D%0AClientIP%3A%2010.247.62.9%0D%0A%0D%0AHTTP%20Request%3A%0D%0APOST%20%2Fncall%2Fservicos%2Fclick2call.php%20HTTP%2F1.1%0AUser-Agent%3A%20SFDC-Callout%2F37.0%0D%0ASFDC_STACK_DEPTH%3A%201%0D%0AContent-Type%3A%20application%2Fx-www-form-urlencoded%0D%0ACache-Control%3A%20no-cache%0D%0APragma%3A%20no-cache%0D%0AHost%3A%20ncall.myinstance.com.br%0D%0AAccept%3A%20text%2Fhtml,%20image%2Fgif,%20image%2Fjpeg,%20*%3B%20q%3D.2,%20*%2F*%3B%20q%3D.2%0D%0AProxy-Connection%3A%20keep-alive%0D%0AContent-Length%3A%2058%0D%0AX-Forwarded-For%3A%2010.247.221.59%0D%0A%0D%0A%0D%0A">support@salesforce.com</a>.</p> <br> </div> <hr> <div id="footer"> <p>Generated Thu, 06 Oct 2016 14:10:29 GMT by proxy-dfw.net.salesforce.com (squid)</p> <!-- ERR_ACCESS_DENIED --> </div> </body></html>

Salesforce 10026
October 06, 2016
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0

SOLVED

8 replies

How can I populate case AccountId field through web-to-case?

Hi all,

How can I populate the case account id field through a web-to-case submition?

I've tried to use the fields: account.id and accountid but none worked.

Upon case submition I already know the account id value.

Thanks.

Salesforce 10026
August 25, 2016
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0

5 replies