Hi, 

We have Email-To-Case implemented, and the Case Descriptioin field is receiving the Incoming Email message body. 
The Case Descriptioin Standard Field appears in our Case Feed Custom Console Component (and also in the standard layout) as a 'Long Text Area' which is a Text version of the incoming Email message, sent as HTML. 

How can I wokraround this, and present the HTML in Case Description? 
I thought of creating a custom Rich Text field (i.e - 'Description - HTML'), and use a Formula to 'copy' the data from the 'Case Description' field, but it appears the Formula throws the following error: 
"Error: You referenced an unsupported field type called "Long Text Area" using the following field: Description":


Are there any other workarounds to present the HTML version of the Case Description? 

Thank you, 
Ido.