• madhavi mishra
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Hi ,
 Why I am getting error :
"
We can't find the Cloudy Weather response sent reusable text. Ensure the Macro adds the Cloudy Weather response sent reusable text to the description.
Close errors"
My Marcros are running with no errors. Where I am doing mistake?User-added imageUser-added imageUser-added image
Hi,

I can't seem to get past this error. 
We can't find the Cloudy Weather reusable email. Ensure the Macro uses the Cloudy Weather reusable email for the subject and body.

Here is what I  have:

User-added image

User-added image

I have created quick text, email template, and macros.

Any help is appreciated,
~VIP
Hi,

I am stuck on step 3 with following error.

Challenge Not yet complete... here's what's wrong: 
We can't find Entitlements on the Case Lightning Page. Ensure Entitlements are visible on Cases in Lightning.


is there any hint on this error?

Thanks
LinThaw
I'm trying to get through the service cloud superbadge, and challenge 3 is giving me this issue

"We can't find Entitlements on the Case Lightning Page. Ensure Entitlements are visible on Cases in Lightning."

I've got entitlements on the case record page, via the parent account, and I've got entitlements history via the parent Entitlement Name.. 

What is it actually looking for? 
There seems to be an import data missing which is required to complete this superbadge.  Fifth bullet under Prework and Notes says, After installing the unmanaged package, navigate to the Data Import tab on the SolarBots app and select Import.  There isn't any link for importing any file?  I was in midst of doing superbadge for reports and dashboard for classic but it expired yesterday.  So I started with this lightning one now, but stuck.