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  • Sourav Sengupta 8
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SOLVED
3 replies

Creating FAQs

Hi,
  I am new to Salesforce and it would be great, if community can give me some idea to create FAQs. Do I have to treat FAQ as knowledge article and proceed to create custom object for the same?
SOLVED
3 replies

Creating FAQs

Hi,
  I am new to Salesforce and it would be great, if community can give me some idea to create FAQs. Do I have to treat FAQ as knowledge article and proceed to create custom object for the same?