We are trying to implement a new custom object to store product defects. We have 1 requirement we are not sure if it requires customization. The specific requirement is the following:
- The ability to relate product defects to each other (ie. records within the same object) by selecting existing defects in the system.
- A *single* related list (eg. "Related Defects") on the product defect layout to show all "linked" product defects, eg. if DefectA is linked to DefectB and DefectC, DefectA's related list will show B and C, DefectB's related list will show A and C, and so on.
Can this be done without customization?