• Cristina Likins
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How do I enable Wave Analytics?  The link in the module "Setting Up Wave Analytics" in not working.
Hello, I'm doing the Trailhead "Learn CRM Essentials" trail and I've gotten to the Service Cloud section (Part 4). The screenshots on Trailhead look NOTHING like what is showing up on my Developer Sandbox Salesforce instance. The UI here: https://developer.salesforce.com/trailhead/service_basics/service_basics_intro

doesn't look like the standard UI and it also doesn't look like the Lightning UI. I went to "Call Center" as instructed in the module. Thanks!