Hi

My questions are related to Salesforce Status Rest API.
https://api.status.salesforce.com/v1/docs/#/

0) General question:
Does incidents (with incidentImpacts and incidentEvents) and maintenance  (with maintenanceImpacts) can be updated after they are initially created?
I suppose incidentEvents can be added/updated after the original incident was created. Am I right?
What about the rest incident/maintenance data?


1) metricValues API
https://api.status.salesforce.com/v1/metricValues

It seems Metric values must be per instance but currently the link with instance is broken (metric shows instanceKey=All instead of distinct instance)
Every entry in API response has such value: "instanceKey": "All"

Is this a bug? Would metricValues be linked to distinct instances?



2) GeneralMessages as part of instance/status API
https://api.status.salesforce.com/v1/instances/status
https://api.status.salesforce.com/v1/instances/status/preview
https://api.status.salesforce.com/v1/instances/[instanceKey]/status   e.g. https://api.status.salesforce.com/v1/instances/NA24/status

These APIs have GeneralMessages collection/array as part of theirs response model but there is no such data in responses.
I see GeneralMessages come only with separate API without links to instances.

Is there any link between instance and generalMessage?
Would this data be present in instancces/status API responses?


3) incidents API
https://api.status.salesforce.com/v1/incidents

this API has startTime as an input parameter - [startTime].

I'm trying to figure out what filter it applies on incidents.
My guess is the following (I've tried to write it in some sort of pseudocode):

trunc([startTime] to date) <= ANY trunc("IncidentImpacts"."startTime" to date)

Am I right?

4) maintenances API
https://api.status.salesforce.com/v1/maintenances

this API has startTime as an input parameter - [startTime].

I'm trying to figure out what filter it applies on incidents.
My two guesses are as followed (I've tried to write it in some sort of pseudocode):

   a) trunc([startTime] to date) <= trunc("plannedStartTime" to date)
   b) trunc([startTime] to date) <= ANY trunc("MaintenanceImpacts"."startTime" to date)

Which one filter is the right one?

Hi

My questions are related to Salesforce Status Rest API.
https://api.status.salesforce.com/v1/docs/#/

0) General question:
Does incidents (with incidentImpacts and incidentEvents) and maintenance  (with maintenanceImpacts) can be updated after they are initially created?
I suppose incidentEvents can be added/updated after the original incident was created. Am I right?
What about the rest incident/maintenance data?


1) metricValues API
https://api.status.salesforce.com/v1/metricValues

It seems Metric values must be per instance but currently the link with instance is broken (metric shows instanceKey=All instead of distinct instance)
Every entry in API response has such value: "instanceKey": "All"

Is this a bug? Would metricValues be linked to distinct instances?



2) GeneralMessages as part of instance/status API
https://api.status.salesforce.com/v1/instances/status
https://api.status.salesforce.com/v1/instances/status/preview
https://api.status.salesforce.com/v1/instances/[instanceKey]/status   e.g. https://api.status.salesforce.com/v1/instances/NA24/status

These APIs have GeneralMessages collection/array as part of theirs response model but there is no such data in responses.
I see GeneralMessages come only with separate API without links to instances.

Is there any link between instance and generalMessage?
Would this data be present in instancces/status API responses?


3) incidents API
https://api.status.salesforce.com/v1/incidents

this API has startTime as an input parameter - [startTime].

I'm trying to figure out what filter it applies on incidents.
My guess is the following (I've tried to write it in some sort of pseudocode):

trunc([startTime] to date) <= ANY trunc("IncidentImpacts"."startTime" to date)

Am I right?

4) maintenances API
https://api.status.salesforce.com/v1/maintenances

this API has startTime as an input parameter - [startTime].

I'm trying to figure out what filter it applies on incidents.
My two guesses are as followed (I've tried to write it in some sort of pseudocode):

   a) trunc([startTime] to date) <= trunc("plannedStartTime" to date)
   b) trunc([startTime] to date) <= ANY trunc("MaintenanceImpacts"."startTime" to date)

Which one filter is the right one?

Hello ohana. Like many others, I created an IFTTT recipe to be notified of any degradation in service. Its worked well for years. Today we all received an email indicating that the RSS will be depracated in favor of a REST API.

With RSS, it was easy for me to "push" the information about an outage to me. Now with REST, I can't seem to understand how to replicate the same behavior. 

Perhaps it's because I am not a developer. Seems silly to hire a developer in order to get notified of outages. No?  

Any developers out there that can help me put something together to replicate the old behavior in the new REST API?