• Mark Freeman
  • NEWBIE
  • 0 Points
  • Member since 2015

  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 0
    Questions
  • 1
    Replies
Hello, 

Our company is moving to Microsoft Office 2016 from Office 2013. We use the Salesforce Reports for Excel (Pilot) for some vital reporting to our customers. I do realize this is a designated as a pilot product, but are there plans to enable the plugin using Office 2016? 

My experience at this point is that the when I try to install the application it gives me an error that Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013. I have attached a portion of the log results listed below. Any information on this would be very helpful. 

Thank You
Erik

MSI (c) (94:48) [10:18:27:334]: Note: 1: 2262 2: LaunchCondition 3: -2147287038 
MSI (c) (94:48) [10:18:27:337]: Transforming table LaunchCondition.

MSI (c) (94:D0) [10:18:27:342]: Note: 1: 2262 2: Binary 3: -2147287038 
MSI (c) (94:D0) [10:18:27:345]: Transforming table Binary.

MSI (c) (94:48) [10:19:08:446]: Note: 1: 2262 2: Error 3: -2147287038 
MSI (c) (94:48) [10:19:08:450]: Transforming table Error.

MSI (c) (94:48) [10:19:08:451]: Product: Salesforce Reports for Excel -- Salesforce Reports for Excel requires Excel 2007, Excel 2010, or Excel 2013.

Action ended 10:19:08: LaunchConditions. Return value 3.
MSI (c) (94:48) [10:19:08:459]: Doing action: FatalError
Action start 10:19:08: FatalError.
MSI (c) (94:48) [10:19:08:461]: Note: 1: 2262 2: CustomAction 3: -2147287038 
MSI (c) (94:48) [10:19:08:464]: Transforming table CustomAction.

MSI (c) (94:D0) [10:19:08:470]: Note: 1: 2262 2: Error 3: -2147287038 
MSI (c) (94:D0) [10:19:08:473]: Transforming table Error.

Info 2826. Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 3 pixels.
MSI (c) (94:D0) [10:19:08:475]: Note: 1: 2262 2: Binary 3: -2147287038 
MSI (c) (94:D0) [10:19:08:478]: Transforming table Binary.

MSI (c) (94:D0) [10:19:08:496]: Note: 1: 2262 2: CheckBox 3: -2147287038 
MSI (c) (94:D0) [10:19:08:499]: Transforming table CheckBox.

MSI (c) (94:64) [10:19:08:507]: Note: 1: 2731 2: 0 
MSI (c) (94:D0) [10:19:10:138]: Doing action: AI_CleanPrereq
Action start 10:19:10: AI_CleanPrereq.
MSI (c) (94:D0) [10:19:10:138]: Note: 1: 2262 2: CustomAction 3: -2147287038 
MSI (c) (94:D0) [10:19:10:141]: Transforming table CustomAction.

MSI (c) (94:D0) [10:19:10:142]: Note: 1: 2262 2: Binary 3: -2147287038 
MSI (c) (94:D0) [10:19:10:145]: Transforming table Binary.

MSI (c) (94:C4) [10:19:10:149]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSICD2.tmp, Entrypoint: CleanPrereq
Action ended 10:19:10: AI_CleanPrereq. Return value 1.
MSI (c) (94:D0) [10:19:10:216]: Doing action: AI_SHOW_LOG
Action start 10:19:10: AI_SHOW_LOG.
MSI (c) (94:D0) [10:19:10:216]: Note: 1: 2262 2: CustomAction 3: -2147287038 
MSI (c) (94:D0) [10:19:10:219]: Transforming table CustomAction.

MSI (c) (94:D0) [10:19:10:220]: Note: 1: 2262 2: Binary 3: -2147287038 
MSI (c) (94:D0) [10:19:10:223]: Transforming table Binary.

MSI (c) (94:54) [10:19:10:228]: Invoking remote custom action. DLL: C:\Users\ehaire\AppData\Local\Temp\MSID21.tmp, Entrypoint: LaunchLogFile
Action ended 10:19:10: AI_SHOW_LOG. Return value 1.
Action ended 10:19:10: FatalError. Return value 2.
Action ended 10:19:10: INSTALL. Return value 3.
MSI (c) (94:48) [10:19:10:368]: Destroying RemoteAPI object.
MSI (c) (94:9C) [10:19:10:377]: Custom Action Manager thread ending.
=== Logging stopped: 3/21/2016  10:19:10 ===
MSI (c) (94:48) [10:19:10:378]: Note: 1: 1708 
MSI (c) (94:48) [10:19:10:379]: Note: 1: 2262 2: Error 3: -2147287038 
MSI (c) (94:48) [10:19:10:381]: Transforming table Error.

MSI (c) (94:48) [10:19:10:383]: Note: 1: 2262 2: Error 3: -2147287038 
MSI (c) (94:48) [10:19:10:386]: Transforming table Error.

MSI (c) (94:48) [10:19:10:387]: Product: Salesforce Reports for Excel -- Installation failed.

MSI (c) (94:48) [10:19:10:393]: Windows Installer installed the product. Product Name: Salesforce Reports for Excel. Product Version: 1.0.2. Product Language: 1033. Manufacturer: Salesforce. Installation success or error status: 1603.

MSI (c) (94:48) [10:19:10:397]: Grabbed execution mutex.
MSI (c) (94:48) [10:19:10:397]: Cleaning up uninstalled install packages, if any exist
MSI (c) (94:48) [10:19:10:399]: MainEngineThread is returning 1603
=== Verbose logging stopped: 3/21/2016  10:19:10 ===