• Laura Dix-Bowler
  • NEWBIE
  • 20 Points
  • Member since 2017
  • Business & Systems Analyst
  • Global Vision International


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I'm getting a difference of 2 hours in two fields on my lead:
Created Time13:46  
Created Date.Time09/10/2017 15:46

Created Time is populated by a workflow rule on lead creation: 
Formula Value:
TIMEVALUE( Created_Date_Time__c )

The field Created_Date_Time__c is a formula field Date/Time.
Formula value:
CreatedDate

Any ideas what is going on?
I'm creating a process builder to add a product to an opportunity when it meets certain conditions. The process works fine when the opportunity is set to our default currency (GBP). However, when an opportunity is in USD I receive an error msg that "An unhandled fault has occured". When I add the Sales Price, is automatically also adds the "£" in front. If I try to remove the Sales Price all together, I also receive the same error. 

User-added image
I'm using RingCentral with Salesforce and I would like to enable a system where the lead is phoned automatically on creation using the Ring Central softphone. RingCentral says that this feature does not exist with their system. Does anyone know if this can be implemented through Salesforce? 
I'm trying to create a validation rule that requires a custom opportunity field to be populated (look up field) before being able to add a specific discount product to the opportunity. Is this possible? 

AND(
  ISBLANK(Ambassador_Referral__c),
  TEXT(Product2.ProductCode, 'REFDISCOUNT')
)

Error: Field Product2 does not exist. Check spelling.
I'm getting a difference of 2 hours in two fields on my lead:
Created Time13:46  
Created Date.Time09/10/2017 15:46

Created Time is populated by a workflow rule on lead creation: 
Formula Value:
TIMEVALUE( Created_Date_Time__c )

The field Created_Date_Time__c is a formula field Date/Time.
Formula value:
CreatedDate

Any ideas what is going on?
I'm trying to create a validation rule that requires a custom opportunity field to be populated (look up field) before being able to add a specific discount product to the opportunity. Is this possible? 

AND(
  ISBLANK(Ambassador_Referral__c),
  TEXT(Product2.ProductCode, 'REFDISCOUNT')
)

Error: Field Product2 does not exist. Check spelling.