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  • Sandeep Das 29
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2 replies

Email address defaults to case owner instead of logged-in user

Hi All,
In one of our requirements business asks to implement the from e mail address defaults to the queue related to that case so that they can send mail directly to the respective queue mail id. Is this possible?

Thanks,
Sandeep
2 replies

Email address defaults to case owner instead of logged-in user

Hi All,
In one of our requirements business asks to implement the from e mail address defaults to the queue related to that case so that they can send mail directly to the respective queue mail id. Is this possible?

Thanks,
Sandeep