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Hi Everyone,

We have an issue. The apex exception email are received by Inactive User.

As per salesforce documentation the apex error emails only by an user in the following scenarios.

1) The User who scheduled the job will receive an email error about the failed job.

2) The User who Lastmodifedby in the code will receive an error about the failed job.

3) An user who has 'Sent Apex Exception email' checkbox checked will receive an error about the failed job.

4) The user who was added in the apex exception email section will receive an error about the failed job.

But that particular Inactive user does not fall under any of the above scenarios.

So as per our investigation this user receives the error because the code was created by that Inactive user but we can't be sure about this. 

Can anybody please help to solve this issue?
Hi Everyone,

We have an issue. The apex exception email are received by Inactive User.

As per salesforce documentation the apex error emails only by an user in the following scenarios.

1) The User who scheduled the job will receive an email error about the failed job.

2) The User who Lastmodifedby in the code will receive an error about the failed job.

3) An user who has 'Sent Apex Exception email' checkbox checked will receive an error about the failed job.

4) The user who was added in the apex exception email section will receive an error about the failed job.

But that particular Inactive user does not fall under any of the above scenarios.

So as per our investigation this user receives the error because the code was created by that Inactive user but we can't be sure about this. 

Can anybody please help to solve this issue?