• Naveen KN
  • 762 Points
  • Member since 2017
  • Salesforce Consultant
  • IBM

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Hi Everyone,

I have JSON data. I wish to store this JSON data in my custom object field.
Is this possible in salesforce? Any idea?
Thanks in Advance.
how to send list<strings> from parent component  to child component  using aura attribute in lightning
 (note : I dont want aura methods or events ) 
I have an issue with lightning bottom menu item's that is within a data table whereby the menu items are not visible if the menu item appears as the last record of the data table (see the 2nd image) or if the data table consists of only 1 record (see the last image). Below is the sample code of the data table with the lightning button menu

Sample Code
<div class="slds-table--header-fixed_container" style="height: 100%">
        <div class="slds-card__body slds-card__body_inner slds-scrollable--y" style="height: 100%">
            <table class="slds-table slds-table--bordered slds-table--header-fixed">
                <tr class="slds-text-title--caps">
                    <aura:iteration items="{!v.columns}" var="col">
                        <th scope="col">
                            <div onclick="{!c.updateColumnSorting}"
                                 class="slds-truncate slds-cell-fixed"
                                 title="{! col.fieldName}" data-field="{! col.fieldName}">
                                {! col.label }
                                    <aura:if isTrue="{!v.sortedBy == col.fieldName}">
                                            {! v.sortAsc ? '&#8593;' : '&#8595;'}
                    <th scope="col"></th>
                <aura:iteration items="{!v.data}"
                                var="record" indexVar="indexVar">
                        <th data-label="Title" class="{! 'popover_'+record.Id +' cell-solution-title-width'}">
                            <div class="slds-truncate cell-solution-title-width" title="{!record.Solution_Title__c}"
                                 data-recordid="{!record.Id}" data-record="{! record}">
                        <th data-label="Category" class="{! 'popover_'+record.Id +' cell-solution-number-width'}">
                            <div class="slds-truncate cell-solution-number-width" title="{! record.Solution_Sub_Category__c}"
                                 data-recordid="{!record.Id}" data-record="{! record.Solution_Sub_Category__c}">
                                {! record.Solution_Sub_Category__c}
                        <th data-label="Status" class="{! 'popover_'+record.Id}">
                            <div class="slds-truncate" title="{!record.Status__c}"
                                 data-recordid="{!record.Id}" data-record="{! record}">
                        <th data-label="Author" class="{! 'popover_'+record.Id}">
                            <div class="slds-truncate" title="{!record.CreatedBy.Name}"
                                 data-recordid="{!record.Id}" data-record="{! record}">
                            <lightning:buttonMenu aura:id="menu" onselect="{! c.handleSelect }"
                                                  alternativeText="Menu" value="{!record.Id}" menuAlignment="right">
                                <lightning:menuItem value="{! 'E,'+record.Id +','+indexVar}" label="Edit"/>
                                <lightning:menuItem value="{! 'A,'+record.Id +','+indexVar}" label="Approve"/>

User-added image
User-added imageUser-added image
Greetings of the day...

I am designing a Lightning component using Developer console and on adding it to Lightning App Builder, I am not finding any custom tab to add my component to the Lightning page.

User-added image

Plz. help us to add a lightning component in the custom section.

I'm a green Salesforce Admin.

I'm trying to close this Booking (Opportunity) by changing the stage fom 'Closed Won' to 'Closed', but gettign the error: 

Object (id = 0060I00000dElwv) is currently in trigger OpportunityTrigger, therefore it cannot recursively update itself

I can see the Apex Trigger in the Object Manager, but I don't have any experience with development, so I can;t tell why this error is occuring. 

Hi Team,

In my project i have the urgent requirement.

At the lookup Field we have an option to create New Record in Lightning View.  
Creating the New Record at Look-Up Field is a Standard Salesforce Out of the box functionality.
1)How can i restrict the user while trying to create the Record at Look-Up in lightning View ?


User-added imageThanks in Advance...

I am trying to create a view to show activity information. However the below code is not displaying any information, only header is showing. Please help.
HTML Component :

    <lightning-card class="slds-text-title_bold"  title = "Activity Information">
        <div class="slds-p-around_medium lgc-bg" style="height: 300px;">
JS File:

import { LightningElement,api,wire,track} from 'lwc';
import ActivitySearchController from '@salesforce/apex/ActivityLeadPage.ActivitySearchController'

const columns = [
    { label: 'Subject', fieldName: 'Subject' },
    { label: 'Due Date', fieldName: 'ActivityDate' },
    { label: 'Status', fieldName: 'Status' },

export default class ActivityLeadPageComponent extends LightningElement {
    @api recordId;
    @track data = [];
    @track columns = columns;
    @wire(ActivitySearchController, { currentID: '$recordID'})
Controller :

public class ActivityLeadPage{
    public static List<Task> ActivitySearchController(String currentID){
        List<Task> TaskList = new List<Task>();
        Map<Id,Lead> leadMap = new Map<Id,Lead>();
                List <Lead> leadList = [SELECT id, Email FROM Lead WHERE ID=:currentId];
                String ldEmail       = leadList[0].Email;
                Set<String> emailIds = new Set<string>();
                TaskList = getTaskList(emailIds);
            catch(Exception e){
                system.debug('getlinenumber-->'+ e.getMessage() +' line '+ e.getLineNumber());
        return TaskList;
    public static List<Task> getTaskList (Set<String> emailIds) {  
        Map<Id,Lead> leadMap = new Map<Id,Lead>();      
        leadMap = new Map<Id,Lead>([SELECT id, Email FROM Lead Where Email IN:emailIds]);       
        Set<Id> leadID = new Set<Id>(); 
        for(Lead lE : leadMap.values()){
        List<Task> TaskList = [Select id, Subject, Description, who.Type, What.Type, Priority, Status, ActivityDate,CreatedDate, LastModifiedDate FROM Task 
                               WHERE whoId IN:leadID ORDER BY createddate DESC LIMIT 20];
        if(TaskList.size() == 0){
            Apexpages.addMessage(new ApexPages.Message(ApexPages.Severity.INFO,''+'No Tasks to Display'));
        return TaskList;
What should i do with this error? Does not let me send quotes by email from the PDF page of the quote...
Hi All,

I have created a lightning component to display a public site from which we can get customers sigup.
I have created the Lightning component for this and able to view the page but, I am unable to fire the toast messages in this.
And also my Save button is not getting disabled after clicking on it. 
This is my code. Any help to solve this is appreciated. Thanks in advance.
Lightning component:
<aura:component controller="CreateContactrecordController" 
             access="global" >
    <!-- Include Static Resource-->
    <ltng:require styles="/resource/bootstrap/css/bootstrap.min.css" 
    <!--aura:attribute name="isSpinner" type="boolean" default="false"/-->
    <aura:attribute name="FirstName" type="String" default="" />
    <aura:attribute name="LastName" type="String" default="" />
    <aura:attribute name="Mobile" type="String" default="" />
    <aura:attribute name="Email" type="String" default="" /> 
    <aura:attribute name="Store" type="String" />
    <aura:attribute name="LanguageList" type="List" />
    <aura:attribute name="SelectedLanguage" type="String" />
    <aura:attribute name="isHide" type="Boolean" default="false" />
     <aura:handler name="onSaveSuccess" event="force:recordSaveSuccess" action="{!c.handleSaveSuccess}"/>
 <force:recordEdit aura:id="edit" recordId=""/>
 <ui:button label="Save" press="{!c.save}"/>
    <div class="slds-page-header">
        <div class="slds-align_absolute-center">
            <div class="slds-text-heading_large">
                <div class="slds-m-top_xx-large">
                    Customer Subscription Form
    <aura:handler name="init" action="{!c.doinIt}" value="{!this}"/> 
    <div class="slds-form-element__control">
         <lightning:input label="First Name" name="firstname" type="text" required="true" value="{!v.FirstName}" />
        <lightning:input label="Last Name" name="lastname" type="text" required="true" value="{!v.LastName}" />
        <lightning:input label="Mobile" type="tel" value="{!v.Mobile}"/>
        <lightning:input label="Email" name="email" type="email" required="true" value="{!v.Email}" />
        <lightning:input label="Store" type="Text" name="Store" value="{!v.Store}" />
        <lightning:select label="Language" name="Language" value="{!v.SelectedLanguage}">
            <aura:iteration items="{!v.LanguageList}" var="Language">
                <option value="{!Language}" text="{!Language}"></option>
   <lightning:button variant="brand" disabled="{!v.isHide}" label="{!v.isHide == true ? 'Save' : 'Save'}" onclick="{!c.savecustomerForm}" /> 
    <!--lightning:button variant="brand" disabled="{!v.isSpinner}" label="{!v.isSpinner == true ? 'Saving...' : 'Save'}" onclick="{!c.savecustomerForm}" /--> 



    doinIt: function(component, event, helper){ 
        var action = component.get('c.getPickListValuesIntoList');          
         // method name i.e. getEntity should be same as defined in apex class         
         // params name i.e. entityType should be same as defined in getEntity method        
        //action.setParams({ "entityType" : component.get('v.componentString') });         
            action.setCallback(this, function(a){             
            var state = a.getState(); // get the response state             
            if(state == 'SUCCESS') {
     savecustomerForm: function(component, event, helper) {
        console.log('Create record');
         var action = component.get("c.save");
        //Setting the Apex Parameter
         action.setParams({"FirstName":component.get("v.FirstName"), "LastName":component.get("v.LastName"),
                           "Email":component.get("v.Email"), "Mobile":component.get("v.Mobile"), 
                           "Store":component.get("v.Store"), "Language":component.get("v.Language")
        //Setting the Callback
            //get the response state
            var state = a.getState();
            var isContactexists = a.getReturnValue();
            //check if result is successfull
            if(state == "SUCCESS"){
                //Reset Form
                var newContact = {'sobjectType': 'Contact','FirstName': '','LastName': '','Email': '',
                                  'Mobile': '', 'Store__C': '','Language__c' : ''};
                //resetting the Values in the form
              //alert('Record Created Successfully');
                    component.find("edit").get("e.recordSave").fireeSuccess : function(cmp, event) {
                     // Display the save status
                     var toastEvent = $A.get("e.force:showToast");
                     "title": "true!",
                     "message": "My Custom Record Saved Successfully"
                component.set('v.isHide', true);  
                else { 
                   alert('Record already exists'); 
            else if(state == "ERROR"){
            alert('Error in calling server side action');


Apex controller:

public class CreateContactrecordController {
     public static List<String> getPickListValuesIntoList()
       List<String> pickListValuesList= new List<String>();
        Schema.DescribeFieldResult fieldResult = Contact.Language__C.getDescribe();
        List<Schema.PicklistEntry> ple = fieldResult.getPicklistValues();
        for( Schema.PicklistEntry pickListVal : ple){
        return pickListValuesList;
    public static Boolean save(String FirstName, String LastName, String Email, String Mobile, String Store, String Language )
        List<Contact> Contact = [SELECT Id, Email From Contact WHERE Email=:Email];
         if(contact.size() > 0){
             return false;
            Contact con=new Contact(); 
            con.FirstName = FirstName;
            con.LastName = LastName;
            con.Email = Email;
            con.MobilePhone = Mobile;
            con.Store__c = Store;
            con.Language__c = Language;
            insert con;
            return true;
Hi Community!

So I made a flow for closing a feedback case that works as a standard lightning component. However, when I put the flow in as part of a guided action list. The flow runs but doesn't update anything.

I noticed that this iw why the standard version works is because of this check mark where I pass my feedbackcaseID variable as the recordID:

User-added image

What would be the best way to grab the current record ID in my flow so that I can run it through the guided action list?

More than happy to attach screenshots of my current flow if that helps.

Thank you all this would be amazing if I can get this solved!!

trigger Prefix_Dr on Lead (before insert,before update) {
    for(lead L:trigger.new){
public class Prefix_Dr_test {
    testmethod static void test(){
        Lead L=New Lead();
        insert L;
        Lead Le=[select Id,firstname,lastname from lead where company='sfdc'];

here test class is showing error
Has anyone got simple examples of where they were able to add a 3rd column to a section in Lightning? 
What is the difference between Salesforce Lightning and Classic.

Guys I have joined a startup coming which is asking me to learn Salesforce and start working on it. As I have learned Java and have also worked in a small firm for 1 year on Java. Now should I start learning Salesforce or look for other job in Java. Is learning Salesforce worth for long run or should I get expertise in java
Hi all,

I would like to implement component having a background color change feature.
I tried to get some information on how to change CSS using Lightning Component controller, I couldn't get much about it.
Please advise me if you have any idea to solve this.

Thanks for your help in advance.

Component :
        <lightning:input type="color" label="Color" name="color" value="" onchange="{!c.colorChanger}" aura:id="color"/>
Controller :
	colorChanger : function(component, event, helper) {
		var color = component.find("color").get("v.value");
        this.css({"background" : color})
*tried this.style.background = color;
We have a custom lightning component that takes advantage of an external stylesheet (stored in the static resources).

It is included with 
<ltng:require styles="{! $Resource.STYLESHEETNAMEHERE}"/>

My thinking is that the developer adds a sort of 'onExit' handler to unlink the file, but I can't find any documentation for unloading a static resource, or I could be completely wrong and it just be a caching issue

The issue is that some of the styles in that external resource are being carried over to other components that don't explicitly include the file
How can we tackle this?

A screen recording of the issue
  • Open a default modal (FINE)
  • Open a custom component that includes the CSS file named 'fullModalBypass.css'
  • Re-open the first modal, the modal contains the CSS file that was included in the component of the previous step
This page has an error. You might just need to refresh it. Action failed: c:csvSample$controller$loadContactList [component is not defined] Failing descriptor: {c:csvSample$controller$loadContactList}

can we call a lightning componet using flow Builder????

Pls let me know
Thanks in advance
I have a picklist for ethnicity sub category, and I am trying to create an Ethnicity formula field which automatically updates depending on the picklist value. 
An example of the formula:
IF (Ethnicity_Sub_Category__c>= Vietnamese, "Asian", 
IF (Ethnicity_Sub_Category__c>= Asian Other, "Asian"

Error message:
Error: Syntax error. Found 'Asian'

I tried a few other formulas but also received Error: Field Ethnicity_Sub_Category__c is a picklist field. Picklist fields are only supported in certain functions.

Is there a way to do this?

Thanks in advance
There is a requirement where we need to group the business field by rows and group status field by column, In this process, we get a matrix report with business as rows and different status as columns

shown below in the screenshot 
User-added image
this is the exported report from salesforce. 

Now we have a requirement to display pending column after Due column in the above-shown screenshot and the value of the pending column is calculated by the subtraction of Due and delivered columns. how to achieve this?

Appreciate your inputs on this. 

- Naveen K N

We have a junior developer who wrote a very large lightning component that has over 1,000 references to:

<aura:if isTrue="{!v.profileName =='System Administrator'}"

The issue we have is now we need additional profiles, all containing "Admin" in the name to this. Is there a way to copy/replace all so I don't have to go through each individual reference and add || or && conditions to it? Is something like this doable:

<aura:if isTrue="{!CONTAINS(v.profileName, 'Admin'}"


<aura:if isTrue="{!v.profileName == '%Admin'}"

In some cases we may need an || condition in some cases we may need an && condition. So i cannot just to a global replace to add the additional profile names here.

public with sharing class met1x_DVIMarkerController {
    public static boolean getcheckboxvalue(String recordid){
        String objName=findObjectNameFromRecordId(recordid);
                return [select GiDP_DomesticViolenceIndicator__c from Account where id=:recordid and GiDP_DomesticViolenceIndicator__c=true limit 1].GiDP_DomesticViolenceIndicator__c;
                //return obj.get(0).GiDP_DomesticViolenceIndicator__c;
            else if(objName == 'Asset'){
                return [select GiDP_DomesticViolenceIndicator__c from Asset where id=:recordid and GiDP_DomesticViolenceIndicator__c=true limit 1].GiDP_DomesticViolenceIndicator__c;
            else if(objName == 'vlocity_ins__InsuranceClaim__c'){
                return [select GiDP_DomesticViolenceIndicator__c from vlocity_ins__InsuranceClaim__c where id=:recordid and GiDP_DomesticViolenceIndicator__c=true limit 1].GiDP_DomesticViolenceIndicator__c;
            else if(objName=='GiDP_ImageMetadataRepo__c'){
                // List<GiDP_ImageMetadataRepo__c> metadatarepos=[select id,]
                List<GiDP_ImageMetadataRepo__c> metadatrepos= [select id,GiDP_PolicyRecord__r.GiDP_FraudIndicator__c from GiDP_ImageMetadataRepo__c where id=:recordid and GiDP_PolicyRecord__r.GiDP_DomesticViolenceIndicator__c=true limit 1];
                    return true;
                throw new DMLException('Static DML Exception to cover catch block');
            return false;
        catch (Exception ex) {
            ExceptionLogUtility.createException('getcheckboxvalue method', 'Exception', ex.getStackTraceString(), 
                                                'met1x_DVIMarkerController Class', 'Application', objName+' Object', ex.getMessage());
            return null;
    public static boolean getFraudIndicatorInfo(String recordid){
        String objName=findObjectNameFromRecordId(recordid);
                return [select GiDP_FraudIndicator__c from Account where id=:recordid and GiDP_FraudIndicator__c=true limit 1].GiDP_FraudIndicator__c;
                //return obj.get(0).GiDP_DomesticViolenceIndicator__c;
            else if(objName == 'Asset'){
                return [select GiDP_FraudIndicator__c from Asset where id=:recordid and GiDP_FraudIndicator__c=true limit 1].GiDP_FraudIndicator__c;
            else if(objName == 'vlocity_ins__InsuranceClaim__c'){
                return [select GiDP_FraudIndicator__c from vlocity_ins__InsuranceClaim__c where id=:recordid and GiDP_FraudIndicator__c=true limit 1].GiDP_FraudIndicator__c;
            else if(objName=='GiDP_ImageMetadataRepo__c'){
                //return true;
                List<GiDP_ImageMetadataRepo__c> metadatrepos= [select id,GiDP_PolicyRecord__r.GiDP_FraudIndicator__c from GiDP_ImageMetadataRepo__c where id=:recordid and GiDP_PolicyRecord__r.GiDP_FraudIndicator__c=true limit 1];
                    return true;
            return false;
        catch (Exception ex) {
            ExceptionLogUtility.createException('getFraudIndicatorInfo method', 'Exception', ex.getStackTraceString(), 
                                                'met1x_DVIMarkerController Class', 'Application', objName+' Object', ex.getMessage());
            return null;
    public static String findObjectNameFromRecordId(String recordId){
        String objectName = '';
            //Get prefix from record ID
            //This assumes that you have passed at least 3 characters
            String myIdPrefix = String.valueOf(recordId).substring(0,3);
            //Get schema information
            Map<String, Schema.SObjectType> gd =  Schema.getGlobalDescribe(); 
            //Loop through all the sObject types returned by Schema
            for(Schema.SObjectType stype : gd.values()){
                if(stype.getDescribe().getKeyPrefix() != null && 
                   (stype.getDescribe().getKeyPrefix() == '001' ||
                    stype.getDescribe().getKeyPrefix() == '02i' ||
                    stype.getDescribe().getKeyPrefix() == 'a')){
                        Schema.DescribeSObjectResult r = stype.getDescribe();
                        String prefix = r.getKeyPrefix();
                        System.debug('Prefix is ' + prefix);
                        //Check if the prefix matches with requested prefix
                        if(prefix!=null && prefix.equals(myIdPrefix)){
                            objectName = r.getName();
                            System.debug('Object Name! ' + objectName);
        catch (Exception ex) {
            ExceptionLogUtility.createException('findObjectNameFromRecordId method', 'Exception', ex.getStackTraceString(), 
                                                'met1x_DVIMarkerController Class', 'Application', objectName+' Object', ex.getMessage());
        return objectName;
By using  lwc, I am creating website, when i enter details and click on submit button it is saving results to the custom objects, when i click submit button multiple times it is saving record multiple times, how to prevent this i need only 1 time click on submit and record saved to org 
Hi Everyone,

I'm passing a salesforce record that includes date fields to a Lightning compnent's helper class.  The page renders a Lightning datatable and displays the results as expected.  However, the page loads and runs very slow.  Looking at the console logs i can see a huge count of warnings, which i believe is the culprit.  The message that pops up for these logs is as follows:

"<lightning-formatted-date-time> The value attribute accepts either a Date object, a timestamp, or a valid ISO8601 formatted string with timezone offset. but we are getting the object value "Invalid Date" instead."

The Helper class defines the columns and teh formatting as:
{label: 'Ordered Date',     fieldName: 'Ordered_Date__c',           type: 'date', typeAttributes:{year: 'numeric', month:'numeric',day:'numeric'} }
The component utilises the datatable and renders the data correctly but very slow.  Here is the use of the datatable:
<lightning:datatable aura:id="datatable" data="{! v.data }" columns="{! v.columns }" >
The v.data receives the List<Object> from apex and the v.columns is defined in the helper.js class.

I'm guessing it's some issue with how JS and Apex communicate dates but i'm very new to JS so cannot figure out what the issue could be.  Very sorry if teh question is not detailed abundantly.  If someone can give some guidance it would be great, as i really want to rid this error.  It takes too long to load the page with anything more than a a hundred records.

  • April 02, 2021
  • Like
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Hi Everyone,

I have JSON data. I wish to store this JSON data in my custom object field.
Is this possible in salesforce? Any idea?
Thanks in Advance.

I have Apex code  output JSON data,

User-added image

I wish to display this json data in my LWC. 
    <lightning-card title="Report Data" icon-name="lightning-icon" >
        <div class="slds-m-around_medium">
            <template if:true={lapp}>
               <template for:each={lapp} for:item="app">
                   <li key={app.Id}> {app.Name} </li>
           <template if:true={error}>

import { LightningElement, wire, track} from 'lwc';
import getURL from '@salesforce/apex/CreateReport.reportgen';
export default class RedirecctedURL extends LightningElement {
       @track lapp;
       @track data;
       @track error;
     this.wiredActivities = value;
     const { data, error } = value;
       this.lapp = JSON.stringify(data);
     }else if(error){
       this.error = error;

Any help??
When attempting to execute this in a VF page:

sforce.one.publish(locationChannel, payload);

I get an error sforce is not defined.

I tried adding this, which got me sforce, but not sforce.one.

<apex:includeScript value="/soap/ajax/48.0/connection.js"/>
<apex:includeScript value="/soap/ajax/48.0/apex.js"/>

Does anyone know how to get the sforce.one.publish method to work in a VF page?
Hi, I trying to put an action on my custom object list view layout, but the action not appearing as an option, and when I created one from the layout edit page not worked too. I'm using lightning, some one please help me?
Our client is going to create all the knowledge articles in one sandbox and I need to export all these articles and import into production. I have seen export for translation and import for translation but this requires submitting each article for translation in order to export those articles and even after that, the datacategory mapping is missing in the export file. 
Hi All,
Can you please help me the best tools for importing articles apart from data loader and Import Article tools.
Is there any appexchange tool that helps with the import of articles?

Any pointers would be appreciated.
Hi all,
I have a quick question about the knowledge articles. What is the best approach to migrate articles in different environment?
The reason I asked is I used to use Heroku tool to export, but for the rich text field, the html part will have some weird characters after import. E.g. Â to replace &nbsp. I think that due to the encoding difference between ISO-8859-1 and UTF-8.
One solution is to use SF function 'Export Article for Translation', as when we export, we can select the encoding format, and the head <head><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"/></head> will be added automatically which didn't when use Heroku. But in that case, we need to open the translation support in client's environment, and then we need to estimate the influence to other part.
I am wondering if we have any other way to do the migration, more general, robust and suitable for mass transfer?
Many thanks in advance
Hi all,
I'm trying to load a set of knolewdge article from sandbox to production environment (using the import articles), but I have a problem with the special characters: I found the articles uploaded correctly, but in the description field (reach text) I found special characters corroded.
I also tried to use different encoding parameters (UTF8,ISO8859_15_FDIS) in the import.properties file, but no luck!

Can anyone help me please? 
I am migrating knowledge articles fron an existing SFDC org to a new SFDC org and need to retain their version history. Is this possible? We tried using the Heroku KB tool: https://kbapps.herokuapp.com/ with no success and reverted to using Dataloader. Unfortunatley, there is no  way to import version history. We are thinking of creating custom fields and writing a trigger to copy version fields to custom fields and using the custom fields. The client has to retain the version data for audit purposes. Any ideas? 
Hi ,

Can anyone tell me stepsto impot articles in salesforce.

Thanks in advance

I am a new to Salesforce and currently seeking out assistance as if it is possible to export Salesforce Knowledge articles with categeories with Apex or with some external app. At the moment the only possible way that i know is to use Data loader however if there is a better way to do it that would be highly appriciated.

Thank you,
Gary S

We have some PDFs already and want to use them as a knowledge base article in salesforce.com.

We have one option to upload file (datatype in Article Type object) but this sends a link of file to our customer.

My question is can we send that PDF as knowledge base article as a attachment in email to customer?

I am trying to prepare a zip file to import new articles into my org/sandbox but having trouble with mapping some key rich text area fields such as solution__c and Description__c. When I add them to the csv file that I am using in the zip file. I get the following error: "This value [Description] in the header for column 6 cannot be mapped (check both the header and its matching FLS).
[MESSAGE 4/16/2013 8:34 PM] -- Import Failed --" I get the same error for both fields and some other standard fields such as publishstatus. I checked the field level security including all the required knowledge permissions and everything looks fine to me. Does anyone know what I am doing wrong?

Hi all. I am moving knowledge articles from one org to another.  I am able 

to succesfully import a test batch into the new org, preserving data categories

and groups and the .html of two Rich Text Area Fields.


Everything here is satisfactory.  


But - 


One thing is missing though, I need to also include the images

in these fields.  I did a full data export from the source org, checking

the box to include all images.  I understood that this would include

the rtaImages from my knowledge articles.


I cannot, however, find these images in the exported files.  I see my .csv's and

I see some documents and then only attachments with attachment IDs (keyPrefix 00P).  


Some of these are .zips - would they be in one of them?


The images referenced in the source .html of the rich text are fields in the .csv of my knowledge

articles come with an ID starting with keyPrefix 0EM.  I have not been able to find

anything in my export with that prefix.  


Any help on locating these images (are they actually in my full data export

from the source org?  if so, how do I find them, I am at a loss), so I can put them in my .zip 

for article import to the new org would be greatly appreciated!


Have a nice day!

  • September 15, 2012
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I'm getting the following error returned to me in the import log when attempting to import articles via Data Management:


[MESSAGE 9/6/2011 9:57 AM] -- Import Started --
[ERROR zip:FAQs.zip - 9/6/2011 9:57 AM] An unexpected failure during loading has caused the import to stop.


I have a zip file with a CSV and PDF attachments.  I've verified that the CSV is formatted properly via Excel and Notepad++.  My .properties file is as follows:


DateTimeFormat=yyyy-MM-dd HH:mm:ss


Has anyone seen this error before?  Is there any way to get more details on which row in the CSV may be failing?  Any help would be greatly appreciated.






  • September 06, 2011
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  • 0

Hi, we are currently in the process of migrating user guides that are currently authored and published using MadCap. The documents are published to WebHelp (XHTML) and PDF formats. We are trying to import the web documents into Knowledge, and for the most part the documents import fine. We have a couple of issues though that I am hoping to get help on.


The documents have internal links, which are relative to other documents ,either to different pages or within the same page. Whenever a document is imported, the relative links are removed. Any fully qualified URL's are kept intact but the target referenced is changed to open the document in a new window.  


My idea is to write a pre-import tool that will call an apex class to display the article (i.e. /apex/KAViewer?UrlName=URLNameTitle

where URLName is the value stored in the URLName field of the Article Type. However, how can we specify a relative link in the documents. If the path has to be fully qualified, we would run into a maintenance issue with making sure we are using the correct SFDC domain. Also, is there a way to not have the target change. Opening a new browser for each link would be a usability issue.


Has anyone come across this issue with relative links in documents?





I have installed Dropbox for Salesforce using a Business Standard account. Apparently it is working correctly and as we expected but strange Apex exceptions are occurring in one of the managed triggers. We were getting that error every 60 seconds and we can't confirm if there are issues behind the scenes because of this.

It would help us to know what this exception is about and what we can do to avoid it. Thank you in advance.

Failed to process Queueable job for class Dropbox_for_SF.HandleConvertQueue for job ID 7073f00000F75nl.

caused by: Dropbox_for_SF.DropboxClient.UserNotConnectedException: Script-thrown exception

Class.Dropbox_for_SF.DropboxClient.createHttpRequest: line 74, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 99, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 96, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 93, column 1
Class.Dropbox_for_SF.DropboxClient: line 327, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 247, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 214, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 199, column 1
Class.Dropbox_for_SF.HandleConvertQueue.moveFiles: line 32, column 1
Class.Dropbox_for_SF.HandleConvertQueue.execute: line 13, column 1

 <lightning:datatable style="width: 50%" data="{! v.ContactList }"
                             columns="{! v.mycolumns }"

                             keyField="Id"  onsave ="{!c.onSave}" hideCheckboxColumn="false" onrowaction="{!c.viewRecord }"
<lightning:button variant="Brand" label="Delete Selected Contacts" title="Success" onclick="{! c.handleSelectedRowdelete }"/> 

JS Controller :

handleSelectedRow: function(component, event, helper){
        var abc = event.getParam('selectedRows'); 
        var setRows =[];
        for(var i = 0;i<abc.length;i++ ) {
    handleSelectedRowdelete: function(component, event, helper){
         var conList=component.get("v.selectedRows");
        var conIds =[];
        for(var i = 0;i<conList.length;i++ ) {

        var action = component.get("c.DeleteContactlist");
            'listcon' : conIds
        action.setCallback(this,function(response) {
            var state = response.getState();
            if (state === "SUCCESS") {
                //if update is successful

I want on click of Delete Selected Contacts , all selected contact should deleted. I have use onselected attribute of datatable and on selestion, I am updating selectedRows. On button click I am using SelectedRows and trying to get the id but getting error. 

Error:   Action failed: c:getContactComp$controller$handleSelectedRowdelete [Cannot read property 'id' of undefined]
I had written code for 3 fileds (FirstName,LastName,PhysicalAttributes) for inserting record in Contact Object.It was successfully Saving Record.
But when i am trying to insert Record using FirstName and LastName i am getting error like

Error creating record
Upsert failed. First exception on row 0; first error: INVALID_TYPE_ON_FIELD_IN_RECORD, Physical Attributes: value not of required type: : [Physical_Attributes__c]

Because while Inserting Records we can skip some Fields(i.e;Non-Mandatory)Fields.Can any one Plz suggest me.

Here is my code:

    <lightning-card title="Insert Contact" icon-name="standard:contact">
            <div class="slds-p-around_x-small">
                <lightning-input label="FirstName" value={rec.FirstName} onchange={handleFirstNameChange}></lightning-input>
                <lightning-input label="LastName" value={rec.LastName} onchange={handleLastNameChange}></lightning-input>
                <lightning-input type="text" label="PhysicalAttributes" value={rec.Physical_Attributes__c} onchange={handlePhysicalAttributesChange}></lightning-input><br/>
                <lightning-button label="Save" onclick={handleClick}></lightning-button>

import { LightningElement,track } from 'lwc';
import createContact from '@salesforce/apex/insertContactApexWeb.saveContactRecord';
import {ShowToastEvent} from 'lightning/platformShowToastEvent';
import FIRSTNAME_FIELD from '@salesforce/schema/Contact.FirstName__c';
import LASTNAME_FIELD from '@salesforce/schema/Contact.LastName__c';
import PHYSICALATTRIBUTES_FIELD from '@salesforce/schema/Contact.Physical_Attributes__c';
export default class InsertContact extends LightningElement {
    @track firstname = FIRSTNAME_FIELD;
    @track lastname = LASTNAME_FIELD;
    @track physicalattributes = PHYSICALATTRIBUTES_FIELD;
   @track  rec = {
        FirstName : this.firstname,
        LastName : this.lastname,
        Physical_Attributes__c: this.physicalattributes
    handleFirstNameChange(event) {
        this.rec.FirstName = event.target.value;
    handleLastNameChange(event) {
        this.rec.LastName = event.target.value;
    handlePhysicalAttributesChange(event) {
        this.rec.Physical_Attributes__c= event.target.value;
    handleClick() {
        createContact({ con : this.rec })
       .then(result => {
            // Clear the user enter values
            this.rec = {};
            window.console.log('result ===> '+result);
            // Show success messsage
            this.dispatchEvent(new ShowToastEvent({
                title: 'Success!!',
                message: 'Contact Created Successfully!!',
                variant: 'success'
        .catch(error => {            
            this.error = error.message;
            window.console.log('error body--'+error.body.message);
                new ShowToastEvent({
                    title: 'Error creating record',
                    message: error.body.message,
                    variant: 'error',
            window.console.log("error", JSON.stringify(this.error));


Apex Class:
public with sharing class insertContactApexWeb {
    public static void saveContactRecord(Contact con){
            insert con;
        catch(Exception ex) {
            throw new AuraHandledException(ex.getMessage());
I have an active user that has a customer community license.  That user is able to own contact records, but I can't seem to change ownership of an account to that user.

In the documentation, I found this statement: "Community Users can't own community-enabled accounts".  Is that my issue?  What does it mean for an account to be "community-enabled"?  Is there a work-around?  My goal here is to have a community licensed user that can own accounts that are outdated/inactive.


- Randy Trigg
  • September 17, 2019
  • Like
  • 1

I have a custom Lightning Web Component that allows modification of multiple records inside of modal. Once a record is updated, I reload that same record-id, but the old data shows up instead of the new data. After thorough research, I have concluded that the Lightning Data Service is at fault here. It is caching the data in the built-in ViewState most likely. The only way to get a data refresh is by refreshing the entire web page. I found multiple articles that explain how to turn off Secure and Persistent Browser Caching, but this is an unacceptable solution, as the entire Organization will take a performance hit, to support my little Lightning Web Component. Also salesforce insists that you don't do it production:



How do I invalidate or send a ChangeNotify Event to the Lightning Data Service (in the context of Lightning Web Components), so my lightning-record-edit-form shows the updated data, instead of the old data (without refreshing the entire web page of course)?
Just wanted to share a problem we had that I haven't seen elsewhere.

We built a Flow Definition with the Process Builder and Added it to our Managed Package

Then we decided to Deactivate the Flow before uploading the Package as some orgs that we support may not use it.

When we tried to install our Managed Package, it failed, saying that the Flow had been Deleted.

It clearly had NOT been deleted, so we were stumped.  Salesforce Support couldn't help us and escalated the Case.

I began studying the Setup Audit Trail and noticed strange entries that happened at the same time I Activated and Deactivated the Flow:

When my Flow was "Activated",  the system was creating a 'Flow Trigger" and a "Workflow Rule" behind the scenes with the same name as my flow, though adding a long id number at the end.

The PROBLEM is that when I deactivated the Flow, the system didn't just deactivate the "backend" Workflow Rule, but THEN it DELETED both the 'Flow Trigger' and the "backend" Workflow Rule!  I don't understand why it was actually deleted? THIS deleted hidden Trigger and Workflow is what caused the package install to fail.

On a hunch I decided to Activate the Flow and build a new package again.  Sure enough, the package uploaded and installed perfectly.

Salesforce needs to put some documentation around this, or at least have a warning popup when you try to Deactivate a Flow that is already in a package.

How are we supposed to know that deactivation is deleting components that we didn't even know were there in the first place?

Hope this saves someone else some time.