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  • Samratha Enukonda 23
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1 replies

SAML Provision Error

Hi,

Our client is getting below error and when I tried to validate the assertion error and below are details. How can I troubleshoot this issue?
User-added image
 
Last recorded SAML login failure:  2019-07-23T14:57:06.840Z
Unexpected Exceptions
  Ok
1. Validating the Status
  Ok
2. Looking for an Authentication Statement
  Ok
3. Looking for a Conditions statement
  Ok
4. Checking that the timestamps in the assertion are valid
  Current time is after notOnOrAfter in Conditions
  Current time is: 2019-07-23T15:08:03.550Z
  Time limit in Conditions, adjusted for skew, is: 2019-07-23T15:03:05.835Z
  Timestamp of the response is outside of allowed time window
  Current time is: 2019-07-23T15:08:03.550Z
  Timestamp is: 2019-07-23T14:57:05.835Z
  Allowed skew in milliseconds is 480000
  Timestamp of the assertion is outside of allowed time window
  Current time is: 2019-07-23T15:08:03.550Z
  Timestamp is: 2019-07-23T14:57:05.835Z
  Allowed skew in milliseconds is 480000
5. Checking that the Attribute namespace matches, if provided
  Ok
6. Miscellaneous format confirmations
  Ok
7. Confirming Issuer matches
  Ok
8. Confirming a Subject Confirmation was provided and contains valid timestamps
  Ok
9. Checking that the Audience matches
  Ok
10. Checking the Recipient
  Ok
11. Validating the Signature
  Is the response signed? true
  Is the assertion signed? true
  Is the correct certificate supplied in the keyinfo? true
  Ok
12. Checking that the Site URL Attribute contains a valid site url, if provided
  Not Provided
13. Looking for portal and organization id, if provided
  Not Provided
14. Checking if session security level is valid, if provided
  Ok


thanks for your help in advance.