We're looking for someone to help us migrate our CRM and Ticketing System/KB system to Salesforce.
We currently run fat free CRM (open source CRM) and Kayako Support Suite.
We've gotten setup on sales force, but are running into road blocks, and salesforce support is a bit rough. The biggest issues so far are around how ticketing works, KB articles, chat, etc.
We're looking for someone to help us migrate our CRM and Ticketing System/KB system to Salesforce.
We currently run fat free CRM (open source CRM) and Kayako Support Suite.
We've gotten setup on sales force, but are running into road blocks, and salesforce support is a bit rough. The biggest issues so far are around how ticketing works, KB articles, chat, etc.
