hi there 
Concerning a mail - to case.the mail is coming from a specific email address off course.
When such a case is created I need to update the account on this case.
It seems I cannot use a simple workflow because account is not available in the drop down (go only knows why, this could be to easy....).
Anyone got a clue how to do so without writing any apex code ?
thank you
Jeffrey

hi there 
Concerning a mail - to case.the mail is coming from a specific email address off course.
When such a case is created I need to update the account on this case.
It seems I cannot use a simple workflow because account is not available in the drop down (go only knows why, this could be to easy....).
Anyone got a clue how to do so without writing any apex code ?
thank you
Jeffrey