Hi everyone!

We have a custom integration that is getting the following error:

[
{
"message": "Record Type ID: this ID value isn't valid for the user: 0123F000002c926QAA",
"errorCode": "INVALID_CROSS_REFERENCE_KEY",
"fields": [
"RecordTypeId"
]
}

I understand this may be about permissions, but the integration user for this integration is a Sys Admin. I also searched for the Id noted and can't find it in our Setup. I looked for other processes or workflows that may be doing something and it doesn't appear to be the problem. Any ideas?! thanks so much!

-Brenna

Hi everyone!

We have a custom integration that is getting the following error:

[
{
"message": "Record Type ID: this ID value isn't valid for the user: 0123F000002c926QAA",
"errorCode": "INVALID_CROSS_REFERENCE_KEY",
"fields": [
"RecordTypeId"
]
}

I understand this may be about permissions, but the integration user for this integration is a Sys Admin. I also searched for the Id noted and can't find it in our Setup. I looked for other processes or workflows that may be doing something and it doesn't appear to be the problem. Any ideas?! thanks so much!

-Brenna