I am using the API to generate leads in SF. In SF I have an assignment rule defined and I have set the rule header in my API call to trigger this assignment rule. Also I set the record type in my call. But the problem is record type is not set properly when use the assignment rule. If I remove assignment rule header from the API call then it works fine. Any idea?
I am using the API to create leads in SF. To assign leads to a queue, I use the Ownerid field and set it to a relevant queue id. It’ is working well and leads are generated inside SF in that queue. But the problem is that the notification email is not sent any of the members of that specific queue. “Send Email to Members” check box is checked for this queue so it seems nothing wrong with the queue. Doesn’t the API trigger this email by default? Is there any thing should we set it to work? Please help
I am using the API to create leads in SF. To assign leads to a queue, I use the Ownerid field and set it to a relevant queue id. It’ is working well and leads are generated inside SF in that queue. But the problem is that the notification email is not sent any of the members of that specific queue. “Send Email to Members” check box is checked for this queue so it seems nothing wrong with the queue. Doesn’t the API trigger this email by default? Is there any thing should we set it to work? Please help
