I appreciate that this must have been asked countless times, so any reponses will be very gratefully received.

I understand that maildrop allows entourage and salesforce to sync, but I need to know exactly how seamlessly this works, as it seems Salesforce themselves have minimal knowledge of this application (having caled their support line).

Ensuring that the consultants at my company use the database is key to it's success. A fundamental part of getting this buy-in from them is that all contacts and emails can be uploaded from Entourage very easily (ie they upload automatically or at the touch of a button), as no one will bother to use salesforce if they have to manually enter all contacts to both Entourage and the database.

So, my question is, does maildrop allow all contact details and emails that are in Entourage to sync with Saledforce and vice versa?

Further to this, I assume that any updates that flow from Salesforce to Entourage will then update the consultants' Blackberrys as usual?

Any help/thoughts?


Message Edited by TG on 09-01-2008 03:09 AM