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Job Summary and Scope:
Supports business processes and utilizes analysis, IT skills, and
business knowledge to identify solutions to client's problems or needs
specifically as it relates to internal utilization of salesforce.com by
our inside and outside sales organization. Has a general understanding
of the organization(s) being supported and IT's role in the business
- Bachelor's Degree (BS or BA)
- At least 1 to 2 years experience as a salesforce.com system administrator.
- Between 2 to 5 years of experience in information technology application end-user support and business analysis.
- Hands-on experience in training and supporting large field sales
force utilizing a CRM tool with related common sales process (e.g.
What I've got now works except that I can't find the "Parent Name" field - I can only return the Parent Account ID. Is the name hidden away somewhere or is there a better method for this?
Here's my formula:
IF (( ParentId="" ), Name, Parent_Id__c )