My question is what formula I needed to enter into the custom field calculation section so that I can have a field calculating at a different rate for a different salesforce user or case owner.

E.g. My rate is $130 per hour but another consultant’s rate is $140 per hour. I do not wish to setup to different fields to accommodate this as it will make modifying my existing reports a nightmare!

The current calculation as it stands works for everyone (All case owners) and it calculates at 130.00

This is the code:

Total_Time_Normal__c * 130.00

This is the custom codes already setup so we can enter our hours worked on a case which automatically calculates the chargeout to the client:

This is what it looks like in a case:

Description Information:

Additional Information:

Any assistance would be greatly appreciated. Thank you.

Chris

My question is what formula I needed to enter into the custom field calculation section so that I can have a field calculating at a different rate for a different salesforce user or case owner.

E.g. My rate is $130 per hour but another consultant’s rate is $140 per hour. I do not wish to setup to different fields to accommodate this as it will make modifying my existing reports a nightmare!

The current calculation as it stands works for everyone (All case owners) and it calculates at 130.00

This is the code:

Total_Time_Normal__c * 130.00

This is the custom codes already setup so we can enter our hours worked on a case which automatically calculates the chargeout to the client:

This is what it looks like in a case:

Description Information:

Additional Information:

Any assistance would be greatly appreciated. Thank you.

Chris