I have set up a public site that uses customer portal to expose ideas to registered users. Users are able to create and view ideas, but unable to edit or delete ideas, even their own. I figured I should grant these permissions by changing the standard object permissions for the Customer Portal Manager Standard profile, but the administration UI lets me change only the View and Create permissions. I also tried to see if I could enable some sharing rules, but Idea is not one of the objects for which I can create sharing rules.

 

I am able to edit and delete ideas from the Ideas tab within my Salesforce dashboard, so I am wondering if this functionality is unavailable to Customer Portal users. Is that the case?

I am just getting started with Ideas, following steps from the Ideas blog (http://blogs.salesforce.com/ideas/2008/11/ideas-public-si.html). I looked around the discussion forums and help documents but I could not find a definite yay / nay for whether we can integrate delegated authentication with customer portal. What I am looking for is for self-registration and login in customer portal to talk to our organization's authentication and user management.

I am just getting started with Ideas, following steps from the Ideas blog (http://blogs.salesforce.com/ideas/2008/11/ideas-public-si.html). I looked around the discussion forums and help documents but I could not find a definite yay / nay for whether we can integrate delegated authentication with customer portal. What I am looking for is for self-registration and login in customer portal to talk to our organization's authentication and user management.