• sgorbatov
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any reason why the assignment rules won't trigger for new cases in this trigger:

 

trigger WebCaseAssign on Case (before insert) {
    integer i = 0;

    for (Case theCase:trigger.new) {
        if(theCase.Origin == 'Web') {
            Database.DMLOptions dmo = new Database.DMLOptions();
            dmo.assignmentRuleHeader.useDefaultRule = true;
            theCase.setOptions(dmo);   
        }
       
    i++;       
    }
   
}

 

I assume it's related to this issue/bug with Salesforce:

http://community.salesforce.com/sforce/board/message?board.id=Visualforce&message.id=10690

Message Edited by jduhls on 04-22-2009 11:31 AM
  • April 22, 2009
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