I cleared the requirements of PDII certification, I have completed all 4 super badges 2 years ago, and passed PDII exam 2 days ago. but the certification still not arrive yet. I have submitted a case to ask about it, but getting ignored.(support team replied all my other cases which I submitted after that)
I see some ppl had same problem, but they got their certification at last but didnt say how they got it.
anybody knows what s going on? I just wait for more time? or what else should I to get the certification?
A few days ago, a salesforce internal error occured when searching account with Name and Phone field by sosl. And It disappeared after 10 minutes.
And Now, I search account like this:
tempTelNo2 = '03*'; tempTelNo3 = '03%'; FIND :tempTelNo2 IN Phone FIELDS RETURNING Account(Id WHERE TELNO1__c LIKE :tempTelNo3 OR TELNO2__c LIKE :tempTelNo3 OR ContactorTel__c LIKE :tempTelNo3 OR MobileTEL__c LIKE :tempTelNo3 OR OtherTelNo__c LIKE :tempTelNo3 ), Contact(AccountId WHERE Phone LIKE :tempTelNo3 OR MobilePhone LIKE :tempTelNo3 OR Phone2__c LIKE :tempTelNo3 ) LIMIT :limitTemp
There should be more 100000 records. But I got only 4 records. This just happened in AP. It does not happen in Sendbox(CS06). Any one knows why?...
I cleared the requirements of PDII certification, I have completed all 4 super badges 2 years ago, and passed PDII exam 2 days ago. but the certification still not arrive yet. I have submitted a case to ask about it, but getting ignored.(support team replied all my other cases which I submitted after that)
I see some ppl had same problem, but they got their certification at last but didnt say how they got it.
anybody knows what s going on? I just wait for more time? or what else should I to get the certification?
A few days ago, a salesforce internal error occured when searching account with Name and Phone field by sosl. And It disappeared after 10 minutes.
And Now, I search account like this:
tempTelNo2 = '03*'; tempTelNo3 = '03%'; FIND :tempTelNo2 IN Phone FIELDS RETURNING Account(Id WHERE TELNO1__c LIKE :tempTelNo3 OR TELNO2__c LIKE :tempTelNo3 OR ContactorTel__c LIKE :tempTelNo3 OR MobileTEL__c LIKE :tempTelNo3 OR OtherTelNo__c LIKE :tempTelNo3 ), Contact(AccountId WHERE Phone LIKE :tempTelNo3 OR MobilePhone LIKE :tempTelNo3 OR Phone2__c LIKE :tempTelNo3 ) LIMIT :limitTemp
There should be more 100000 records. But I got only 4 records. This just happened in AP. It does not happen in Sendbox(CS06). Any one knows why?...
From the Case object, we have a custom button that creates an RMA with case and account information filled in and then opens the new RMA record. It works fine in the normal salesforce.com.
In the Service Cloud Console, we have Accounts, Cases, and RMA's. If we create new Cases or new RMA's from the Account, the new records get create in new subtabs to the account.
But if we launch our CaseToRMA page from the case in a Service Cloud Console subtab, it results in a whole new instance of saleforce.com running in the original case tab. What we want is for the new RMA to open in a new subtab under the account and to leave the case open.
CasetoRMA class
public class CaseToRMA {
public Case c {get; set;}
public RMA__c rma {get; set;}
public CaseToRMA () {
c = [
select c.Id, c.CaseNumber, c.Account.ShippingCountry,
c.Account.ShippingPostalCode, c.Account.ShippingState,
c.Account.ShippingCity, c.Account.ShippingStreet,
c.Account.Name, c.AccountId
from Case c
where id = : apexPages.currentPage().getParameters().get('id')];
List<Settings__c> cs = [
select RMA_Warehouse__c
from Settings__c];
RMA__c rma = new RMA__c(
ZipPostalCode__c = c.Account.ShippingPostalCode,
Warehouse__c = (cs.size() > 0) ? cs[0].RMA_Warehouse__c : null,
Street__c = c.Account.ShippingStreet,
StreetTextArea__c = c.Account.ShippingStreet,
RMADate__c = system.today(),
Country__c = c.Account.ShippingCountry,
City__c = c.Account.ShippingCity,
Case__c = c.Id,
Account__c = c.AccountId,
AccountName__c = c.Account.Name,
Reference__c = c.CaseNumber);
}
public PageReference NewRMA() { insert rma; return new PageReference('/' + rma.id); }
VisualForce Page
<!-- Old way -->
<apex:page controller="CaseToRMA" action="{!newRMA}" >
<!-- Attempt at opening in a new tab
<apex:page controller="CaseToRMA" action="{!newRMA}" >
<apex:includeScript value="/support/console/20.0/integration.js"/>
<script type="text/javascript">
function init() {
//First find the ID of the primary tab to put the new subtab in
sforce.console.getEnclosingPrimaryTabId(openSubtab);
}
var openSubtab = function openSubtab(result) {
//Now that we've got the primary tab ID, we can open a new subtab in it
var primaryTabId = result.id;
sforce.console.openSubtab(primaryTabId , '/' + rma.id, false,
rma.Name, null, null);
};
</script>
<body onLoad="Init()"/>
-->
</apex:page>
If someone has a working example of this, it would be great.
