i have few questions Regarding Cloud Swarm3. Can anyone please answer:-
1. Can we follow the Records of the Objects(Custom, Standard) other than Leads, Cases, and Opportunities?
2. While creating Rule through Wizard Tab we can choose the specific multiple Users for that Rule but there we can't have multiple filter criterias for Records. and our requirement is to create Case Swarm Rule and need filter on Case Status, Case Priority and Case Type and also want to select multiple users for that. Can we do this and How?
3. Can we use any other filter other than that mentioned while Creating Swarm Rule?