• SWITDept
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I'm currently creating a number of email templates for our sales department and have been using the Custom (HTML) templates with much success.  However, now I would like to create a similar letterhead (so that the sales dept. can edit the text before they send), but the design isn't really set up for the header/body/footer layout. 
Is there any way to create a Letterhead retaining it's editability by users, but use more advanced HTML features, like divs, background images, and css?
Do we have CTI Adapter for Cisco Call Manager in SFDC? I could only see Cisco IPCC Enterprise and Express. Please let me know. One of our clients wants us to integrate Call Manager with SFDC.