• Yogesh Kumar 10
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I have adapter based on OpenCTI. The problem is, if agent open multiple tabs then single action multiple. 

For example We need to save activity when call ends but when two tabs are opened of salesforce page then two activity will be created.

This must be one of the very common issue everyone would have faced with openCTI? Is there any design pattern/ solution to handle this problem with OpenCTI?