• Rod Atienza
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We are using the Napilli template for communities. We are finding that when the user opens an artile and clicks on the attachment files a page opens and says invalid page.
We are trying to do a link to our community site that is using the napilli template. However the rendering of the community is blank with the title napilli Template and a css error ( my gues is because the whole page is generated after  a load). Is there a way around this?
Hello,

I've changed some scripts in the Napili Topic view and published it, after when i load the topic page of the community, the script that is loaded is still the old script.

Steps to Reproduce
  • Open the napili Topic view in community
  • Change the body script
  • Publish changes
  • Load the community page and view code and script is still old one.

thanks for any help.
I would like to be able to pass in a parameter in the url http......../Customer/s/topic/0TOU0000000Lij1OAC/Bridgit and concatinate ?article or # article.  I would use javascript to have either the discussion or article tab selected.   I've tried #articles but it only works if the Bridgit topic is already selected.  If its a new load then the new URL changes to http......../Customer/s/topic/0TOU0000000Lij1OAC/articles.

Thanks
Rod
I have communities set up with the Napili Template. Is there a way to link to community site and have a specified tab ( discussion or articles) automatically selected from an external site.
From a case, my client would like to have the subject of the email to be prepopulated with 'Case#: 0003233' when they hit the Send an 'Email button'. Is there a way to do this. I can't find a way to edit the 'Send an Email' button.
I have a custom button (close case) that does some validations before a user can go into the close layout screen. The button, behaviour is execute javascript, references a rollup summary field on a releated list. The problem is with the contact center using service cloud. So when i open the case, the rollup summary is 1 for example. I will open up the related list record, which opens on another tab in salesforce, and do an update to the record and save. When i go back to the case tab the value of the rollup field i see is updated to 2. However when I hit custom button, the value of the rollup summary is still 1. It only after  a refresh of the page that the javascript will see the new value.
How can i get the true value without having the user manually refreshing the screen.
 
I would like to be able to pass in a parameter in the url http......../Customer/s/topic/0TOU0000000Lij1OAC/Bridgit and concatinate ?article or # article.  I would use javascript to have either the discussion or article tab selected.   I've tried #articles but it only works if the Bridgit topic is already selected.  If its a new load then the new URL changes to http......../Customer/s/topic/0TOU0000000Lij1OAC/articles.

Thanks
Rod
Hello,

I've changed some scripts in the Napili Topic view and published it, after when i load the topic page of the community, the script that is loaded is still the old script.

Steps to Reproduce
  • Open the napili Topic view in community
  • Change the body script
  • Publish changes
  • Load the community page and view code and script is still old one.

thanks for any help.
In site.com for the self-registration page of the Kokua community template, there is a "Extra Fields Field Set Name" property. When I plug in my field set name variable as {!MyFieldSetName} I do not see the extra fields added to the self-registration form. Does anyone know how to get the extra fields to appear?

User-added image
From a case, my client would like to have the subject of the email to be prepopulated with 'Case#: 0003233' when they hit the Send an 'Email button'. Is there a way to do this. I can't find a way to edit the 'Send an Email' button.
I have a custom button (close case) that does some validations before a user can go into the close layout screen. The button, behaviour is execute javascript, references a rollup summary field on a releated list. The problem is with the contact center using service cloud. So when i open the case, the rollup summary is 1 for example. I will open up the related list record, which opens on another tab in salesforce, and do an update to the record and save. When i go back to the case tab the value of the rollup field i see is updated to 2. However when I hit custom button, the value of the rollup summary is still 1. It only after  a refresh of the page that the javascript will see the new value.
How can i get the true value without having the user manually refreshing the screen.