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  • Alexander Schares
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5 replies

text-email template: if statement isn't working

Hi together,

i have the following problem:
I created a text email template with several if statements. the following returns nothing.
{!IF(ISPICKVAL(Case.LP_Rental_Car_needed__c, "Yes"), "Fahrzeugart: " & Case.LP_CategoryNeededRentalVehicle__c,"whatever")}
When I delete the concatenation: ---> & Case.LP_CategoryNeededRentalVehicle__c <--- it works.
When I write this merge field solo: {!Case.LP_CategoryNeededRentalVehicle__c} it returns me the input.
Why is the concatenation not working?

best regards and thanks in advance,
Alex
5 replies

text-email template: if statement isn't working

Hi together,

i have the following problem:
I created a text email template with several if statements. the following returns nothing.
{!IF(ISPICKVAL(Case.LP_Rental_Car_needed__c, "Yes"), "Fahrzeugart: " & Case.LP_CategoryNeededRentalVehicle__c,"whatever")}
When I delete the concatenation: ---> & Case.LP_CategoryNeededRentalVehicle__c <--- it works.
When I write this merge field solo: {!Case.LP_CategoryNeededRentalVehicle__c} it returns me the input.
Why is the concatenation not working?

best regards and thanks in advance,
Alex