• Dylan Smith
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If anyone gets this error message: "The dashboard configuration that allows users to see only their own data is incorrect"...
error message

The solution is to check The Dashboard Viewer radio button in the dashboard settings--in the "View Dashboard As" section.
I'm stuck on the last step: Try Out Your New Community. I don't know if the look of the Sample Console interface has been changed recently, but I'm not seeing where to click "Live Agent" and the provided screen grab doesn't fit my interface's look. I'm trying to switch my Live Agent from Offline to Online (as pictured) so the button changes to "Chat with an Expert." I've followed all the other steps in the project and gone over them multiple times.
If anyone gets this error message: "The dashboard configuration that allows users to see only their own data is incorrect"...
error message

The solution is to check The Dashboard Viewer radio button in the dashboard settings--in the "View Dashboard As" section.