The call for service field description in the requirement is way different than what trailhead is actually validating.

I'm unable to check step 2: Automate Accounts because I'm receiving this error: Challenge Not yet complete... here's what's wrong: 
There was an unexpected error while verifying this challenge. Usually this is due to some pre-existing configuration or code in the challenge Org. We recommend using a new Developer Edition (DE) to check this challenge. If you're using a new DE and seeing this error, please post to the developer forums and reference error id: ZKCVFIZH