• Ozlem Johnson
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Hello,

I am able to set any product item "Active" by setting Product2 object's IsActive and IsActiveSpecified = true through Web Services.

Problem is; when I need to deactivate it (by setting Product2 object's IsActive and IsActiveSpecified flag = false). It returns "Successful" but it doesn't set IsActive = false, cannot deactivate, cannot disable same item.

One important thing I noticed;
-when I submit to set the Active flag true, I can see this line in the Request <q1:IsActive>true</q1:IsActive>
- but when submit same code to disable the Active flag, Request to server, doesn't contain     <q1:IsActive>true</q1:IsActive>


Web service runs under System Administrator rights.

Can anyone help to identify why it works when I need to set true but it doesn't work when I need to set it false?

Many thanks