Hello,

I am trying to setup a custom button to open the current record (Case  object), but with a custom Layout (such as a printable summary).

I created the Layout (called "Case Layout - Support Report") and the button, but I do not understand how I can force the Layout.
Here is the code of the button (please indicate me a proper way, if possible, I do not like the hardcoded way:
https://eu4.salesforce.com/{!Case.Id}

Thanks for your help

Hello,

I am trying to setup a custom button to open the current record (Case  object), but with a custom Layout (such as a printable summary).

I created the Layout (called "Case Layout - Support Report") and the button, but I do not understand how I can force the Layout.
Here is the code of the button (please indicate me a proper way, if possible, I do not like the hardcoded way:
https://eu4.salesforce.com/{!Case.Id}

Thanks for your help