• Venkatesan Murali 3
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We have been using Eloqua Marketing Automation - "https://appexchange.salesforce.com/listingDetail?listingId=a0N300000016YgUEAU" in our org. We would like to understand if this app is lightning ready?
We have been using Survey Force free app which was provided by Salesforce labs. We would like to understand if this app is lightning ready?
Use case : Someone unknowingly removed an assigned user from a skill for live agent. We weren't able to find the same in Audit trails. So is there a way to track these changes so that we get to know what is happening in the skills?
I tried to look into SkillUser object but still was not sure who removed User X from the skill. Let me know if there is a way to find this out.