Sign Up ›
  • Pav Somal 7
  • NEWBIE
  • 0 Points
  • Member since 2016
  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 1
    Questions
  • 1
    Replies
2 replies

Exclude Email-to-Case from validation rules

Hi,

I have a number of Validation rules that prevent emails being created as case. I am looking to put something in the formula that would exclude for example case origin <> 'email'. Struggling to find the full syntax for this. Can anyone else?
2 replies

Exclude Email-to-Case from validation rules

Hi,

I have a number of Validation rules that prevent emails being created as case. I am looking to put something in the formula that would exclude for example case origin <> 'email'. Struggling to find the full syntax for this. Can anyone else?