I've had this same ongoing issue and I deleted and have now redone this hands-on challenge for the FIFTH time! Can someone offer some guidance on how to get around this? I had my mentor look it over and she couldn't see a mistake either, which made her suggest I come here. Any help is appreciated!  :))))

 

I've had this same ongoing issue and I deleted and have now redone this hands-on challenge for the FIFTH time! Can someone offer some guidance on how to get around this? I had my mentor look it over and she couldn't see a mistake either, which made her suggest I come here. Any help is appreciated!  :))))

 

I had finihed Beginer Admin and then Developer a couple days back.
Now they are showinng incomplete with 3 and 5 hours of projects.

When did the criterea change,
Can they do this?

Is there anybody I can apeal this to?

Pervaz Allaudin

Is this happening to you? You're 100% sure you've done a Trailhead challenge right, but it just won't validate?

So here's the deal. We're doing a real-time API call to check your work, and sometimes, there might be existing configuration or code in your Developer Edition that interferes with our check, causing it to fail.

The best thing to do if you're 100% sure you're right is create a new Developer Edition and do the challenge again.

But wait, what about my badges?

No worries! Logging into Trailhead is a two-step process. Check out this image.



In step (1), you tell Trailhead who you are. This is where your badges are stored. You can use your production username or any Developer Edition username for this step.

In step (2), you tell Trailhead where you're doing the challenge. This must be a Developer Edition.

Okay, I got the new DE. Now what?

So, just stay logged in at (1), and make a new Developer Edition to log in at (2). Do the challenge in the new Developer Edition and check it.

If it passes, it was probably something funky in your old DE. If it fails, time to revisit your challenge! Read the instructions again and make sure you didn't miss any steps.

But why would this happen?

It could be your DE is older, or it could be you've done some additional config or customization that is interfering with our check. 

Good luck!

I just completed the challenge in my developer edition with the same login, but when I check the challenge to earn the 500 points I get a message saying I have not completed the challenge, but when I go under the developer edition it shows the custom object and fields created