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  • guanhua li
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2 replies

keep getting error : INVALID_LOGIN: Invalid username, password, security token; or user locked out

my customer is keep getting the invalid login error .

even after we reset password and security token for them , the error still keep coming . 

is there any reason for this ? your help is much appreciated . 

===========================
INVALID_LOGIN: Invalid username, password, security token; or user locked out.
The response status=500 of request which url=https://login.salesforce.com/services/Soap/u/42.0/ and method=POST. Retry after 4 seconds.
The response status=500 of request which url=https://test.salesforce.com/services/Soap/u/39.0/ and method=POST. Retry after 4 seconds.
=======================

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INVALID_LOGIN:Invalidusername, password, securitytoken; oruserlockedout.
​
Theresponsestatus=500forrequestwhichurl=https://test.salesforce.com/services/Soap/u/39.0/andmethod=POST.
=======================