Sign Up ›
  • littleGeek_sfdc
  • NEWBIE
  • 0 Points
  • Member since 2018
  • Chatter
    Feed
  • 0
    Best Answers
  • 0
    Likes Received
  • 0
    Likes Given
  • 1
    Questions
  • 1
    Replies
2 replies

New Task standard button not available in "Activities" related list on Case Object

I am facing an issue in getting "New Task" standard button on Activity related list on Case object.

New Task button is visible on the Open Activities related list:
User-added image

But it is not visible on Activites related list:
User-added image

I have added "New Task" button from related list section on page layout but it is still not visible:
User-added image

Any idea on how to achieve those actions on Activities related list same like Open Activities related list. I want to keep only the Activities related list and remove Open Activities from the page.
2 replies

New Task standard button not available in "Activities" related list on Case Object

I am facing an issue in getting "New Task" standard button on Activity related list on Case object.

New Task button is visible on the Open Activities related list:
User-added image

But it is not visible on Activites related list:
User-added image

I have added "New Task" button from related list section on page layout but it is still not visible:
User-added image

Any idea on how to achieve those actions on Activities related list same like Open Activities related list. I want to keep only the Activities related list and remove Open Activities from the page.