• Juan Vaccaro
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I have installed Dropbox for Salesforce using a Business Standard account. Apparently it is working correctly and as we expected but strange Apex exceptions are occurring in one of the managed triggers. We were getting that error every 60 seconds and we can't confirm if there are issues behind the scenes because of this.

It would help us to know what this exception is about and what we can do to avoid it. Thank you in advance.

Failed to process Queueable job for class Dropbox_for_SF.HandleConvertQueue for job ID 7073f00000F75nl.

caused by: Dropbox_for_SF.DropboxClient.UserNotConnectedException: Script-thrown exception

Class.Dropbox_for_SF.DropboxClient.createHttpRequest: line 74, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 99, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 96, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 93, column 1
Class.Dropbox_for_SF.DropboxClient: line 327, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 247, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 214, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 199, column 1
Class.Dropbox_for_SF.HandleConvertQueue.moveFiles: line 32, column 1
Class.Dropbox_for_SF.HandleConvertQueue.execute: line 13, column 1
I have installed Dropbox for Salesforce using a Business Standard account. Apparently it is working correctly and as we expected but strange Apex exceptions are occurring in one of the managed triggers. We were getting that error every 60 seconds and we can't confirm if there are issues behind the scenes because of this.

It would help us to know what this exception is about and what we can do to avoid it. Thank you in advance.

Failed to process Queueable job for class Dropbox_for_SF.HandleConvertQueue for job ID 7073f00000F75nl.

caused by: Dropbox_for_SF.DropboxClient.UserNotConnectedException: Script-thrown exception

Class.Dropbox_for_SF.DropboxClient.createHttpRequest: line 74, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 99, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 96, column 1
Class.Dropbox_for_SF.DropboxClient.httpCallout: line 93, column 1
Class.Dropbox_for_SF.DropboxClient: line 327, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 247, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 214, column 1
Class.Dropbox_for_SF.RootFinder.findRecordRoot: line 199, column 1
Class.Dropbox_for_SF.HandleConvertQueue.moveFiles: line 32, column 1
Class.Dropbox_for_SF.HandleConvertQueue.execute: line 13, column 1