Hi,I have created a cutsom aura component for case submit form in customer community with case deflection functionality calling out on the standard fields with the help of event selfService:caseCreateFieldChange .But when I am adding lets say 'ip address' to the Subject field ,its showing article related to ip address and also one article named as email-to-case (which does not have any relation to ip address keyword.) Can anyone help me out in telling me why this is happening?

Hi,I have created a cutsom aura component for case submit form in customer community with case deflection functionality calling out on the standard fields with the help of event selfService:caseCreateFieldChange .But when I am adding lets say 'ip address' to the Subject field ,its showing article related to ip address and also one article named as email-to-case (which does not have any relation to ip address keyword.) Can anyone help me out in telling me why this is happening?