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  • shapoor
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8 replies

API Rate Limiting

What constitutes an API call as far as Rate Limiting calculations?  For example are:

- Downloaded APPEXCHANGE Application (some of which may use API calls)?
- Client Applications like Outlook Edition and Offline Edition?
- Outbound messaging?
- AJAX/Scontrols?

Message Edited by shapoor on 03-01-2007 07:16 AM

3 replies

Unable to delete records using the command line version of DataLoader

Well, I can update records and extract them but I'm having a problem deleting them
 
BTW, this is happening on the windows & linux command line programs BUT doesn't happen when I use the GUI version!
 
I run an extract to generate a .csv file I want to use for delete.  I have a good .sdl file and the .csv file generated from the extract will run deletes when using the GUI version of the data loading too.
 
The password is passed in on the command line...
 
I'm using the Id to delete the records. 
 
SDL file
=================
#Mapping values
#Thu Apr 20 15:59:40 PDT 2006
ID=Id
 
config.properties
==================
#Loader Config
password=
outputError=error.csv
extractionSOQL=
queryRequestSize=500
username=xxxxxx@xxx.com
endpoint=
extractionTarget=daily_calls_extract.csv
mappingFile=daily_calls_delete.sdl
operation=delete
entity=Daily_Calls__c
assignmentRule=
dataAccessObject=daily_calls_extract.csv
batchSize=200
lastBatchRow=0
outputSuccess=
rowToStartAt=0
outputDirectory=
insertNulls=false
 
Sample from the .csv file
=====================
"ID"
"a0730000000VshsAAC"
"a0730000000VshtAAC"
 
 
 
Anyone here have any ideas?
 
 
Trace from the command line too.
===============================

        at com.sforce.soap.partner.SoapBindingStub.describeSObject(SoapBindingStub.java:1170)
        at com.salesforce.lexiloader.client.PartnerClient.setFieldTypes(PartnerClient.java:343)
        at com.salesforce.lexiloader.controller.LoaderController.setFieldTypes(LoaderController.java:109)
        at LoaderEngineRunner.main(LoaderEngineRunner.java:105)
2145 [main] INFO LoaderEngineRunner  - Creating Map
2153 [main] INFO LoaderEngineRunner  - About to perform delete
Exception in thread "main" java.lang.NullPointerException
        at com.salesforce.lexiloader.controller.LoaderController.executeAction(LoaderController.java:103)
        at LoaderEngineRunner.main(LoaderEngineRunner.java:115)
[root@tiger download]#
3 replies

Duplicate tickets - mailbox had previously expunged error

Hello, we have had some real nightmares this morning. We have been using email2case to automatically generate tickets. This morning we have been seeing some problems with duplicate tickets being generated. The emails all seem to be fine. We have looked through the logs and found they all seem to have the following message.

2005-09-21 09:02:21,273 424441124 [Timer-0] ERROR com.sforce.mail.GenericClient  - javax.mail.MessagingException: A9 NO Some messages in the mailbox had previously been expunged and could not be returned.;
  nested exception is:
 com.sun.mail.iap.CommandFailedException: A9 NO Some messages in the mailbox had previously been expunged and could not be returned.
javax.mail.MessagingException: A9 NO Some messages in the mailbox had previously been expunged and could not be returned.;
  nested exception is:
 com.sun.mail.iap.CommandFailedException: A9 NO Some messages in the mailbox had previously been expunged and could not be returned.
 at com.sun.mail.imap.IMAPMessage.setFlags(IMAPMessage.java:753)
 at javax.mail.Message.setFlag(Message.java:541)
 at com.sforce.mail.GenericClient.handleMessage(GenericClient.java:374)
 at com.sforce.mail.GenericClient.receive(GenericClient.java:322)
 at com.sforce.mail.EmailService$EmailWorker.run(EmailService.java:113)
 at java.util.TimerThread.mainLoop(Unknown Source)
 at java.util.TimerThread.run(Unknown Source)

The email got processed twice and so a duplicate ticket was issued to the customer

Does anyone have any experience of this and could anyone help me on this issue. It is proving to a real pain in the a*&!  ;¬)

Many thanks for your help

  • September 21, 2005
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