I am trying to load a custom VF Page in salesforce Service Console.

When I am pasting the following URL in browser and pressing Enter the page loads properly.

URL - '/ui/support/servicedesk/ServiceDeskPage#/apex/Pagename'

But when I am passing the same URL to browser from CTI Adapter then the page is not loading even if the URL in the browser shows the correct URL.

Thanks,

Vaibhav Khanna

How can I get the call center settings defined by the user (in Name>Setup>Customize>Call Center>Call Centers ) in my apex class.

I am trying to load a custom VF Page in salesforce Service Console.

When I am pasting the following URL in browser and pressing Enter the page loads properly.

URL - '/ui/support/servicedesk/ServiceDeskPage#/apex/Pagename'

But when I am passing the same URL to browser from CTI Adapter then the page is not loading even if the URL in the browser shows the correct URL.

Thanks,

Vaibhav Khanna

How can I get the call center settings defined by the user (in Name>Setup>Customize>Call Center>Call Centers ) in my apex class.