• ericsu
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  • Member since 2007
  • Solution Engineer
  • salesforce.com


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When logging into SFDC via MailDrop, I noticed that MailDrop checks for "Create Case" permissions.  We use MailDrop solely to Add Emails to Accounts, Contacts and other objects...we do not use cases and would prefer not to grant users Create Case access...  Is there a way to use MailDrop without granting "Create Case" permissions?
 
Thanks,
Eric
  • August 07, 2007
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Hi there,

I got following error on this Maintenance Cert Badge.

Challenge not yet complete... here's what's wrong:
Couldn’t find 'Find Contacts' with the correct information. Please double check the instructions.


Did you pass it?
What's wrong with my flow.
User-added image

Thanks in advance
Regards,
LinThaw
When logging into SFDC via MailDrop, I noticed that MailDrop checks for "Create Case" permissions.  We use MailDrop solely to Add Emails to Accounts, Contacts and other objects...we do not use cases and would prefer not to grant users Create Case access...  Is there a way to use MailDrop without granting "Create Case" permissions?
 
Thanks,
Eric
  • August 07, 2007
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  • 0