• Dorie Escusa
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Hello, I am not a developer. I just manage our website's content. Our developer cannot be reached at the moment, but I hope some of you can assist me with our Live Agent issue. If you see the image below you can see that it's out of my screen. When I press CTRL + -, the chat box moves closer to the center and it blocks an element on our webpage.

I am using Mozilla's 33.1.1 and a Vista OS, 64bit (not sure if this info helps). Same error shows on my Chrome browser (latest version).

User-added image

Is there a way for me to tweak this code? This is the code:

<script type='text/javascript' language='javascript'>llactid=24911</script>
    <script type='text/javascript' language='javascript' src='http://t2.trackalyzer.com/trackalyze.js'></script>
<script type='text/javascript' src='https://c.la1w1.salesforceliveagent.com/content/g/js/32.0/deployment.js'></script>
<script type='text/javascript'>
liveagent.init('https://d.la1w1.salesforceliveagent.com/chat', '572d0000000PEos', '00Dd0000000di5A');
</script>
<img id="liveagent_button_online_573d0000000PEon" style="display: none; border: 0px none; cursor: pointer;margin-top: -1225px;position:absolute;z-index:1000;margin-left:1210px;" onclick="liveagent.startChat('573d0000000PEon')" src="http://www.emlogis.net/wp-content/uploads/2014/10/EmLogis_Live_Chat_Button-271x300.png" /><div id="liveagent_button_offline_573d0000000PEon" style="display: none;"><a href="#" onclick="window.open('http://emlogis.force.com/livechat/apex/PreChat?endpoint=https%3A%2F%2F8vf.la6cs.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%23deployment_id%3D572J00000008OK1%26org_id%3D00DJ0000002g5fF%26button_id%3D573J00000008OMl%26session_id%3D1cee6f7d-b8a4-4302-9e02-e6dcbcfd658f','cusname','fullscreen=no,resizable=no,height=400,width=600,scrollbars=no');" id="gform_submit_button_1" tabindex="10"><img style="border: 0px none; cursor: pointer;margin-top: -1225px;position:absolute;z-index:1000;margin-left:1210px;" src="http://www.emlogis.net/wp-content/uploads/2014/10/EmLogis_Leave_Message_Button-275x300.png"/></a></div><script type="text/javascript">
if (!window._laq) { window._laq = []; }
window._laq.push(function(){liveagent.showWhenOnline('573d0000000PEon', document.getElementById('liveagent_button_online_573d0000000PEon'));
liveagent.showWhenOffline('573d0000000PEon', document.getElementById('liveagent_button_offline_573d0000000PEon'));
});</script>
Hello, I am not a developer. I just manage our website's content. Our developer cannot be reached at the moment, but I hope some of you can assist me with our Live Agent issue. If you see the image below you can see that it's out of my screen. When I press CTRL + -, the chat box moves closer to the center and it blocks an element on our webpage.

I am using Mozilla's 33.1.1 and a Vista OS, 64bit (not sure if this info helps). Same error shows on my Chrome browser (latest version).

User-added image

Is there a way for me to tweak this code? This is the code:

<script type='text/javascript' language='javascript'>llactid=24911</script>
    <script type='text/javascript' language='javascript' src='http://t2.trackalyzer.com/trackalyze.js'></script>
<script type='text/javascript' src='https://c.la1w1.salesforceliveagent.com/content/g/js/32.0/deployment.js'></script>
<script type='text/javascript'>
liveagent.init('https://d.la1w1.salesforceliveagent.com/chat', '572d0000000PEos', '00Dd0000000di5A');
</script>
<img id="liveagent_button_online_573d0000000PEon" style="display: none; border: 0px none; cursor: pointer;margin-top: -1225px;position:absolute;z-index:1000;margin-left:1210px;" onclick="liveagent.startChat('573d0000000PEon')" src="http://www.emlogis.net/wp-content/uploads/2014/10/EmLogis_Live_Chat_Button-271x300.png" /><div id="liveagent_button_offline_573d0000000PEon" style="display: none;"><a href="#" onclick="window.open('http://emlogis.force.com/livechat/apex/PreChat?endpoint=https%3A%2F%2F8vf.la6cs.salesforceliveagent.com%2Fcontent%2Fs%2Fchat%3Flanguage%3Den_US%23deployment_id%3D572J00000008OK1%26org_id%3D00DJ0000002g5fF%26button_id%3D573J00000008OMl%26session_id%3D1cee6f7d-b8a4-4302-9e02-e6dcbcfd658f','cusname','fullscreen=no,resizable=no,height=400,width=600,scrollbars=no');" id="gform_submit_button_1" tabindex="10"><img style="border: 0px none; cursor: pointer;margin-top: -1225px;position:absolute;z-index:1000;margin-left:1210px;" src="http://www.emlogis.net/wp-content/uploads/2014/10/EmLogis_Leave_Message_Button-275x300.png"/></a></div><script type="text/javascript">
if (!window._laq) { window._laq = []; }
window._laq.push(function(){liveagent.showWhenOnline('573d0000000PEon', document.getElementById('liveagent_button_online_573d0000000PEon'));
liveagent.showWhenOffline('573d0000000PEon', document.getElementById('liveagent_button_offline_573d0000000PEon'));
});</script>