Apex Code Development You need to sign in to do that
Don't have an account?
Girijesh Gowda SimpleEmail
Hi Team,
I'm currently using the Simple Email API (/services/data/v58.0/actions/standard/emailSimple) for sending emails. I'm passing "emailTemplateId" (Template Id), "recipientId" (ID of a Contact), and setting "logEmailOnSend" to true. However, every time I try to test, I receive the following exception:
"errors": [
{
"statusCode": "UNKNOWN_EXCEPTION",
"message": "An error occurred. Try again, or contact Salesforce Customer Support and provide this error ID: 1057582836-221577 (1125190724)",
"fields": []
}
]
Even when I test with only "emailTemplateId" and "recipientId," the same exception occurs.
I've attempted this with multiple accounts, but the result is the same. When I try with version 57 and lower, I get the following error:
[
{
"statusCode": "UNKNOWN_EXCEPTION",
"message": null,
"fields": []
}
]
I'm not sure what's causing this issue. Could someone please help? Your assistance would be greatly appreciated.
Thank you.
I'm currently using the Simple Email API (/services/data/v58.0/actions/standard/emailSimple) for sending emails. I'm passing "emailTemplateId" (Template Id), "recipientId" (ID of a Contact), and setting "logEmailOnSend" to true. However, every time I try to test, I receive the following exception:
"errors": [
{
"statusCode": "UNKNOWN_EXCEPTION",
"message": "An error occurred. Try again, or contact Salesforce Customer Support and provide this error ID: 1057582836-221577 (1125190724)",
"fields": []
}
]
Even when I test with only "emailTemplateId" and "recipientId," the same exception occurs.
I've attempted this with multiple accounts, but the result is the same. When I try with version 57 and lower, I get the following error:
[
{
"statusCode": "UNKNOWN_EXCEPTION",
"message": null,
"fields": []
}
]
I'm not sure what's causing this issue. Could someone please help? Your assistance would be greatly appreciated.
Thank you.
Please follow the workaround given in the below-known issue link.
https://issues.salesforce.com/issue/a028c00000tJBCQ/emailsimple-action-throws-unknown-exception-when-called-from-api-with-logemailonsend-param-as-true-or-emailtemplateid-param-is-present
Please mark it as Best Answer if the above information was helpful.
Thanks.